PAULINA MARTENS
Ridge, NY ***** 631-***-**** ***************@*****.***
PROFESSIONAL SUMMARY
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
SKILLS
• Ability to maintain professional standards and
conduct during stressful and emotional
situations
• Ability to deliver and follow detailed
instructions Strong attention to detail
• Ability to work on his/her feet for extended
periods of time
• Possesses strong oral and written
communication skills
• Strong organization skills
• Detailed and meticulous, with expectation
towards quality delivery
• Strong leadership skills with ability to coach,
mentor, train and develop staff
WORK HISTORY
House Manager/Housekeeper, 05/2022-2025
PRIVATE FAMILY – In upscale home in West Hampton Beach, NY
• Flexibility to respond to a range of various work situations.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Treat guests, associates, vendors and co-workers with professionalism and respect, implementing solutions; escalating unresolved problems
• Supervise or assist with dining services such as light meal preparation and snacks. Live- in Housekeeper/ House Manager, 07/2019-2021
PRIVATE FAMILY – In upscale home in Easthampton, NY
• Perform housekeeping functions such as vacuuming, dusting, polishing, maintaining woodwork and other vital housekeeping functions
• Communicated repair needs to maintenance staff.
• Placed orders for housekeeping supplies and guest toiletries.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
House Manager, 11/2017 - 07/2019
CODY VICHINSKY – In upscale home in Easthampton, NY
• Perform housekeeping functions such as vacuuming, dusting, polishing, maintaining woodwork and other vital housekeeping functions
• Provide assignments and assistance to team members
• Communicated repair needs to maintenance staff.
• Placed orders for housekeeping supplies and guest toiletries.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
Housekeeper, 05/2016 - 07/2019
RICHARD FISCHBEIN – In upscale home in Easthampton, NY
• Flexibility to respond to range of various work situations
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services. Treat guests, associates, vendors and co-workers with professionalism and respect always, implementing solutions; escalating unresolved problems
• Perform housekeeping functions such as vacuuming, dusting, polishing, maintaining woodwork and other vital housekeeping functions
Live-in House Manager, 08/2016 - 11/2017
HOFFMAN RESIDENCE - In upscale home in Easthampton, NY
• Restocked room supplies such as facial tissues for personal touch with every job.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition. Strips bed of all linen and remakes with fresh linen, checking bedspread, blankets and bed pads for cleanliness
• Ran special errands, including retrieving dry cleaning and making requested purchases. LANGUAGES
Spanish
Native or Bilingual