Administrative Assistant Guest Service
Resume:
Sabrina L Moreno
*********@*****.***
Experienced in superb customer/guest service, cash handling and multi-tasking. Great at taking care of customer needs, building a friendly rapport and a team mentality. I obtain great ideas of business improvement within the company and communities. To obtain a part time or full-time position as a restaurant hostess or food server within the organization.
Work Experience
Customer service – part time
Crestwood san Diego 08
01-2024 – 04-01-2025
• Typing
• Emails
• Organizing files
• Team building
• Organizing program
schedules
• Answering
telephones and
directing calls
accordingly
Guest Assistant – Part Time
Crestwood’s Fallbrook Healing Center - Fallbrook, CA January 2020 to Present
Established and maintain excellent rapport with guest. Assisted Dreamcatcher’s main personnel for guest services. Built a professional relationship and ensure confidentiality with client. Administrative Assistant
Astro Mechanical - San Diego, CA
August 2008 to March 2009
Responsible of administrative work such as filing, phone answering, and guest service.
Created job folders and labeled folders needed for the organization. Built excellent rapport with customers. Restaurant Hostess
Applebee’s - El Cajon, CA
August 2007 to August 2008
Greeted guests in a warm, friendly, smiling manner that sets positive experience. Engaged customers into friendly conversations as I suggested new menu items. Helped team members deliver food on tables as needed. Office Administrative Assistant
City Wide Electronics - El Cajon,
CA June 2006 to October 2006
Greeted callers and visitors, handled their needs and directed them to the proper personnel accordingly.
Filed and maintained records.
Answered telephone calls, screened and forwarded calls to appropriate personnel. Guest Service Associate
Robinson’s May - El Cajon, CA
December 2005 to March 2006
Greeted guest and created a welcoming atmosphere.
Operated cash register for guest purchases.
Made a connection with guests by engaging in friendly conversations. Worked efficiently to minimize guest wait time while maintaining guest service and accuracy. Received accolades: Friendliness Award and Sales Achievement. Restaurant Hostess
Outback Steakhouse - El Cajon, CA
December 2004 to October 2005
Assisted guests to be seated at the restaurant.
Greeted guests and engaged them in a friendly and welcoming conversations. Answered guests telephone inquiries with positive
attitude. Assisted other team members with food served on tables.
Education
Granite Hills High School - San Diego,
CA 2004
General Education
Cuyamaca College - San Diego, CA
Skills
• Typing
• Microsoft Outlook
• Microsoft Word
• Front desk
• Computer skills
• Microsoft Office
• Administrative experience
• Microsoft Excel
• Serving
Assessments
Customer service — Completed
September 2021
Identifying and resolving common customer issues
Full results: Completed
Work style: Professionalism — Highly Proficient
September 2021
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Highly Proficient
Administrative assistant/receptionist — Completed
September 2021
Using basic scheduling and organizational skills in an office setting Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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