Customer Service
Resume:
DWAYSHA STUART
Altamonte Springs, FL *****
**************@*****.***
Professional Summary
Skilled and energetic with a solid history of achievement in customer service. Motivated leader as well as a team player with strong organizational and prioritization abilities. Areas of expertise include multitasking, management and also communication skills. I get the job done in no time, also it's done in a neat timely manner. Goal oriented and dedicated to high levels of customer satisfaction and meeting aggressive business goals.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Work Experience
Customer Support Specialist
RP Funding-Lake Mary, FL
May 2024 to Present
Handles real estate agents with professionalism, courtesy, and efficiency, ensuring all issues are resolved in a calm and timely manner. Effectively diffuse volatile situations in accordance with RP Funding Center policies and escalate to the appropriate supervisor and or managing broker when necessary. Monitor ticketed events, adapting responsibilities as needed to meet specific requirements. Retention Specialist
Spectrum (Charter Communication LLC)-Lake Mary, FL March 2022 to Present
My job is to meet the customers needs so they can stay with the company all while adding more services they would love. I became a team leader because of my skills Mail Handler
USPS (United States Postal Service)-Lake Mary, FL
September 2022 to January 2023
I was a seasonal mail handler my job was to separate the mail packages. Pharmacy Technician
Walgreens-Orlando, FL
October 2018 to February 2020
Customer care agent. Assist patients with status and refills of medications also insurance technical support
Shift Manager
Taco Bell-Orlando, FL
May 2014 to April 2019
Great shift leader with heavy background in the fast food industry. I was in charge of opening the restaurant making sure everything will run smooth for the rest of the day. Offers a outgoing personality and the ability to motivate a team of employees to complete our everyday tasks. Also did inventory counts when scheduled to work overnight.
Customer Service Rep
West Gate Call Center-Orlando, FL
February 2018 to September 2018
Temporary agent answering incoming calls and respond to customer's emails, selling vacation packages and place customer orders in the computer system.
Education
High school diploma
Workforce Advantage Academy Charter
Skills
• Sales
• Shift Supervisor
• Pharmacy Technician Experience
• Customer Support
• Call Center (1 year)
• Customer Service
• fast paced
• Key Holder
• Shift Lead
• Team Member
• Multitasking
• Customer Care
• Food Service
• Food Industry
• Cash Handling
• Fast Food
• flexible
• neat work (10+ years)
• Crew Member
Certifications and Licenses
Driver's License
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