Customer Service Social Media
Resume:
Jeannine Flores
Motivated nursing student with proven leadership skills and a determined
mindset seeking work experience.
Norwalk, CA 90650
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EXPERIENCE
SKT Medical Spa, Newport Beach, CA- Front Desk Receptionist June 2024 - PRESENT
Greeting and assisting clients to ensure a welcoming and professional atmosphere. Appointment scheduling, handling phone inquiries, and providing information about services and promotions are key responsibilities. Payment processing, maintaining client records, and coordinating with staff to ensure smooth operations are also essential tasks. Additionally, inventory management is handled, keeping track of products and supplies, while ensuring the spa’s environment remains clean and organized. The role focuses on delivering excellent customer service and supporting the team to provide a seamless experience for every client. Sephora at Kohl’s, Cerritos, CA — Beauty Advisor
June 2022 - January 2024
Recommended treatments to fit the specific needs of customers, set up merchandise on display, process payments, meet and exceed sales goals, maintain a clean store, color match clients, schedule beauty appointments and upload social media posts to promote business.
AS3 Medical Spa, Santa Fe Springs, CA — Front Desk Receptionist March 2022 - August 2022 (Temporary Position)
Check in patients, process payments,answer phone calls, upload social media posts for social media marketing, maintain clean front desk space, offer excellent customer service to clients in the waiting area, assign clients to rooms for treatment and inform clients on after care instructions. E.M.E. Inc., Compton, CA — Filing Clerk
October 2020 - December 2020
Organize files, answer phone calls, create spreadsheets, fax reports, scan documents and greet guests.
EDUCATION
West Coast University, Anaheim, CA — Bachelor of Science in Nursing 2026 October 2023 - June 2026
Vanguard University, Costa Mesa
August 2021 - March 2023
SKILLS
Sales expertise, retail background,
receptionist experience, payment
processing, excellent phone
etiquette, outstanding customer
service, amazing client retention,
social media marketing experience
and product expertise.
AWARDS/CERTIFICATES
BLS Certified
Awarded Academic Scholarship
Employee of the Month at Sephora
in August of 2022 & December
2023
Honor Roll at Vanguard
University
LANGUAGES
English and Beginner Spanish
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