Data Entry Customer Service

April Fountain

***********@*****.*** 216-***-**** Wyoming, MI

SUMMARY

Seeking a Data Entry Operator role with 8 years of experience in various operational and support positions. Skilled in machine operation, documentation, and customer service support, including tech support and order processing. Proficient in data entry, having processed tax information at Regional Income Tax Agency. WORK EXPERIENCE

Grand River Aseptic Mfg. May 2018 - Apr 2022

• Managed aseptic manufacturing processes, ensuring strict adherence to industry standards and protocols.

• Maintained a contamination-free environment through meticulous oversight and execution of operational procedures.

Transcom (client Apple, Inc.)

At Home Agent Apr 2018 - May 2018

• Delivered comprehensive assistance for Apple product inquiries, ensuring high customer satisfaction and support quality.

• Resolved technical and service issues, contributing to a dependable customer service experience. Express Employment Professional Wyoming, MI

Downline Machine Operator Feb 2018 - Mar 2018

• Operated downline machinery, maintaining adherence to strict industry standards for medical component packaging.

• Ensured quality control and accurate packaging of medical products, contributing to consistent production flow. West Contract Manufacturing Walker, MI

Assembly/Operator May 2015 - Nov 2016

• Operated robotic machinery, ensuring precise production of medical components and adherence to quality standards.

• Conducted troubleshooting for equipment malfunctions and meticulously maintained production documentation.

Aerotek Grand Rapids, MI

Assembly/Operator Feb 2015 - May 2015

• Assembled various components following technical guidelines to maintain production standards and efficiency.

• Operated machinery adhering to safety protocols, ensuring a consistent output of quality products. Self Employed

Self Employed – Babysitter Aug 2014 - Feb 2015

• Managed the care and supervision of twin infants, ensuring a safe and nurturing environment.

• Developed engaging activities to foster early childhood development and learning milestones. Class C Solutions – Kelly Services Independence, OH Customer Service Support May 2013 - Jun 2014

• Conducted thorough inspections and accurate counts of medical vials, ensuring quality control and adherence to health standards.

• Managed packaging and labeling of medical vials and provided technical support for Apple products, contributing to the maintenance of operational efficiency.

PNC Bank – Kelly Services Independence, OH

Market Coordinator Jul 2012 - Apr 2013

• Facilitated coordination of market activities, ensuring alignment with operational requirements.

• Provided support for banking operations, contributing to the efficiency of service delivery. Regional Income Tax Agency – Sandra Heath & Assoc. Brecksville, OH Data Entry Clerk Apr 2012 - Jun 2012

• Processed and accurately recorded tax information, ensuring compliance with financial regulations.

• Maintained and managed customer orders, contributing to the efficiency of operations.

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