Scrum Master Senior
Resume:
KEN DOLOTINA
TECHNICAL
SENIOR SCRUM MASTER
- CSM
CONTACT
PHONE:
LINKEDIN:
www.linkedin.com/in/ktdolotina
EMAIL:
*******.********@*****.***
CITY:
Lancaster, California
EDUCATION/CERTIFICATION
Bachelor’s Degree in Computer
Science (1994 – 1999)
Certified Scrum Master
(Credential ID: 671938)
ITIL v.3 Certified
HIGHLIGHTS OF QUALIFICATIONS
Experienced and innovative technical Senior Scrum Master with over 25 years of solid IT experience managing several digital projects from industries like Food and Beverages, Real Estate, eCommerce, and Consulting. I have great experience in managing successful large scale project implementation, orchestrating, managing and driving multiple scrum team resources from 10 to 50 team members with budgets ranging from $1M to $5M US dollars. Proven ability to execute projects efficiently and have managed resources effectively to deliver high-quality results on schedule and on budget. WORK EXPERIENCE
Senior Technical Scrum Master/IT Manager, PMO
– Dine Brands Global, Los Angeles, CA (10/2021 – 12/2023))
• Led and directed digital IT projects successfully from initiation to completion with budget a budget ranging from $2M-$5M-dollar.
• Successfully led and orchestrated a $3M dollar ground-up and redesign of the IHOP online ordering for both web and mobile apps platform.
• Directed 20+ sprint cycles and scrum ceremonies for 40+ cross functional teams from initiation to completion and post - production support for both onshore and offshore resources.
• Managed a healthy backlog and successfully delivered 700+ user stories, 2,000+ defects, 100+ team dramas and 20,000+ worked hours using Jira, Tempo, and Smartsheets.
• Managed and directed a successful implementation of a feedback survey platform across iHOP and Applebees restaurants for both domestic and international markets, spanning over 3,000 plus restaurants on a Kanban approach. Technical Scrum Master/Senior Manager
– XPrize Foundation, Los Angeles, CA (02.2020 – 10/2021)
• Owned and drived scrum ceremonies for multiple projects within the organization.
• Interacted with stakeholders, Project Owner and Product Owners to gather business requirements and needs.
• Collaborated with peers, managers and team members across the organization to solve problems, developed plans and coordinated related IT work;
• Worked closely with executive managements and department leaders during program meetings and gathering of
requirements.
Senior IT Consultant/Senior Scrum Master (Fulltime)
– Deloitte Consulting LLC., Los Angeles, CA (02.2019 – 06.2020)
• Conducted 5 scrum ceremonies like Sprint Planning, Daily Scrums, Sprint Demo, Product Backlog Refinement and Sprint Retrospectives.
• Servant leader on several scrum teams on different engagements within the firm
• Managed 6 artifacts (Product Increment, Product Backlog, Roadmap, Sprint Backlog, Impediment List, Burndown Chart) over 4-6 sprints and lead offshore development team from project initiation to project closure.
• Worked closely with Product Owner in prioritizing and managing product backlogs Reinforced scrum methodology and agile framework to team members and stakeholders.
• Involved in a firm-wide initiative in consolidating all Must-Dos in consulting from System's Engineering, Cloud Engineering and Core Integration Services
• Orchestrated the end-to-end UAT Test strategy, UAT Test Plan, UAT acceptance criteria and execution of a newly merged Community website from two different entities.
• Involved in analyzing, integrating, and merging of two different data sets from two different Community platforms for M&A project
• Worked closely with Business Users to understand both AS-IS and TO-BE process for the different Community websites.
• Managed 3 India offshore team in creating and managing UAT project plan along with UAT testing documentation templates to be used throughout the test execution from different sprints.
• Conducted daily scrums with offshore Dev and QA Team
• Formulated a data warehouse solution for one of the internal projects for their reporting platform.
Scrum Master/Business Systems Analysts (Contract)
– Diamond Resorts Int., Las Vegas, NV (09.2018 – 01.2019)
• Worked with Product Owners to collect and document business requirements and conduct JAD Sessions.
• Managed 6 development team members both from on-shore and off-shore resources.
• Conducted and coordinated scrum meetings with on-site an offshore development and QA team members.
• Analyze and understand business processes, needs and opportunities related to systems and applications.
• Created/designed and document application solutions on functional specifications.
• Managed customer relationships and facilitated discussions, negotiate, and build consensus.
EXPERTISE
Custom Web Applications
Development • Digital
Transformation • Waterfall • Agile
Hybrid Agile • Core Systems
Transformation • Systems
Integration Data Warehousing •
Service Support and Delivery •
Business Process Re-engineering •
Consulting • Hospitality •
eCommerce • Real Estate •
Residential Properties •
Commercial Properties • HR
Systems • Purchasing Order Mgmt
• Vendor Mgmt • Receiving
Mgmt • Sales Order Mgmt • Pick-
Pack-Ship • Inventory Mgmt •
Budgeting / Forecasting •
Dashboarding / Reporting •
Accounting Mgmt • Business
Process Re-Engineering
SKILLS
Confluence Jira • Smartsheets •
ALM Octane • PMP
Methodologies • Google Suites •
GIT • Asana • Kanban •
ASP.NET MVC • C# •
JavaScript • Bootstrap • jQuery •
ADO.NET • Entity Framework •
XML • HTML5 • VB.NET • Classic
ASP • Visual Basic • HTML • RESTful
Services • Json • SharePoint • MS
Project • Microsoft Stacks • SAP
ERP (FICO/MM/PS/RE) • SAP
BW/BPC • Data Warehouse •
Case Modeling • ERD • UML •
Swimlane • Data Flow Diagram •
MSF (Microsoft Framework) •
Agile/Scrum • Waterfall • Full
SDLC Exposure • Change
Management • Software Quality
Assurance • Appery.IO (Mobile) •
SQL Server • MS Access • Firebird
• SSIS • SSAS • SSRS • GrooveHQ •
Fishbowl • Bitrix24
REFERENCES
Available upon requests.
Scrum Master/Sr. FullStack ASP.NET Developer (Fulltime)
– PY Trading Inc., Los Angeles, CA (08.2016 – 06.2018)
• Servant Leader/Developer on a scrum team and worked directly with the owner of a start-up eCommerce company.
• In-charged of gathering and analyzing system requirements from different 3rd party software and build a single and integrated eCommerce web app that caters to Purchasing Order, Vendor, Receiving, Inventory, Sales Order, Pick/Pack/Ship, etc.
• Led and developed with couple of developers to code applications using ASP.NET MVC on C#, SQL Server, Bootstrap, CSS, JQuery, ADO.NET, Entity Framework, etc.
• Designed and developed 700+ SQL objects (tables, foreign keys, primary keys, stored procedures, UDF, views, etc.) of the consolidated eCommerce application from Purchasing Orders, Vendor Management, Warehouse Management, Sales Order, Pick-Pack-Ship, Inventory Management, Return Merchandise Authorization, etc.
• Experienced in consuming RESTful APIs from major marketplaces like Amazon, Walmart, eBay, JET, NewEgg, Groupon, and MassGenie to get sales order, update tracking numbers.
• Experienced in consuming RESTful APIs from carrier services like USPS, Stamps, Fedex and UPS to get shipping rates, package tracking and printing of labels.
IT Manager (Fulltime)
– Keppel Land International, Singapore (03.2006 – 06.2016)
• Managed projects to meet quality, schedule and cost objective using standard processes.
• Assessed, planned, and managed project risks, issues, escalations, and problem resolutions.
• Managed IT policies, processes, and procedural improvement
• Managed a team in-charge for SAP RE, BI/BO and BPC and conducted performance appraisal to staff on bi-annual basis.
• Managed a team for the implementation, support, and development of countless custom web applications and data warehousing projects from scratch (full SDLC) for the Real Estate company and worked closely with the department heads of Sales and Marketing department, Project Department, Finance Department, Commercial Properties Department, HR
Department, etc.
• Represented clients/end users in the system detail analysis and requirements and work with the internal IT project team.
• Responsible for the functional requirements analysis, prepare test cases, UAT and subsequently handover to IT development team for implementation.
• SME between the clients/end users and the IT for post hand- over/implementation issues. Responsible for communicating the changes to the development team and assures quality testing.
• Developed several full SDLC custom web application programs for the company using ASP.NET, Visual Studio, C#, SQL Server, HTML 5, Bootstrap, CSS 3, Javascript, Jscript, JQuery, Crystal Report, SSRS, etc.
TESTIMONIALS
Steven Rogers – Managing Partner,
Deloitte Consulting LLC (dt. June12, 2020)
“I am a Partner at Deloitte and Ken was
on one of my projects for 4 months. I
wholeheartedly recommend Ken as his
contributions to the project were
outstanding. Ken stood out for his ability
to produce prototypes, interpret
requirements into designs and for his
ingenuity. Ken thinks outside the box and
has great intuition as to what is needed
next. I can't say enough good things
about working with Ken and his
dedication to the project and the effort.
He frequently offered to take on
additional responsibilities and his ideas
greatly shaped our ways of working with
our stakeholders. Ken has great written
and oral communication capabilities
and was a strong team builder.” -
Sourja Guha – Senior Consultant,
Deloitte Consulting LLC (dt. June11, 2020)
“I have had the opportunity to work with
Ken at Deloitte on a firm wide project at
Deloitte with a target to optimize and
standardize delivery. During this duration,
not only was he a joy to work with but also
led by example at every opportunity that
came his way. His exemplary ability to
combine his technical expertise with his
top-notch communication and
presentation skills made him a pivotal
part of the program. He also helped the
team by playing the role of a product
owner for a extensive web application
that had to be built. We were all
pleasantly surprised by his calm
demeanor under pressure situations and
respected his ability to navigate tough
situations. While his work has continued to
benefit the team past his tenure here, I
certainly miss working with him every day,
and would love to have the opportunity
to work with him again. I have only
optimistic predictions for his career, and
wholeheartedly recommend him for any
role that he wants to pursue in his career!”
Contact this candidate