Business Analyst Human Resources

Contact

*******@*****.***

www.linkedin.com/in/ken-

gebken-6248135 (LinkedIn)

Top Skills

Higher Education

Microsoft Office

Public Speaking

Ken Gebken

Business Analyst at US Bank

Greater St. Louis Area

Summary

Mission Statement : generate positive change

Business analyst successful in aligning technology with business needs to create

effective solutions to data management and data integrity challenges.

Expertise

• Vision, strategy & execution • Adjoining business processes & technology

• Consensus-building & team leadership • Process & performance improvement

Professional Profile

Established tract record of success solving organizational needs by conceptualizing, designing, developing, testing, implementing, and maintaining effective technology solutions.

Demonstrated proven leadership, team-building, motivation, communication, negotiation, creative, and analytical skills in finding solutions to organizational challenges.

Ensured changes to applications and databases adhere to current data security trends, with comprehensive knowledge of fundamental change management and logical access disciplines.

Innovative manager, providing customer support to high-level executives, middle managers, instructors (in both the private and public sector), state and federal government officials, contractors and consumers

Updated IT policies by analyzing legal requirements of the General Counsel, risk requirements of the CIO and business requirements of human resources and academia.

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Improved business processes and work flow by replacing manual processes with new and existing technologies: creating greater efficiencies and better performance.

Performed business analysis, data mapping, requirements gathering, process design, use case testing, approval and implementation roles in the project management life cycle.

Experience

U.S. Bank

Business Analyst, Capital Projects

September 2014 - Present

Greater St. Louis Area

Conduct all facets of testing, training, change management and communications regarding development and implementation of software in LockBox area.

Express Scripts

Business Analyst (temp) Contractor

February 2014 - June 2014 (5 months)

Conducted an analysis of on-boarding processes for the purpose of implementing an identity-management application solution for the entire organization. Performed intense data-mining on Workday data to detect current trends in human resource management. Created roles (i.e. jobs with identical patterns of data access) which can be used to automate current manual processes.

Charter Communications

Business Analyst (temp) Contractor

June 2013 - August 2013 (3 months)

Conducted an analysis of business processes surrounding requests by legal entities for company-held data. I assisted in the development of new standards, business processes and documentation (SOP). Collaborated with staff from various IT areas, contractors and 3rd party vendors integrating latent resources which improved efficiency and data security. Saint Louis University

9 years 11 months

Information Technology Specialist

April 2013 - June 2013 (3 months)

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Assisted in fiscal-year-end media projects due for students and faculty. Medium included: print and electronic (graphic arts and presentations) and PowerPoint presentations of all Arts. Assisted with posters and designs for Theater and daily copying for student papers. ( three month assignment) Quality Assurance Analyst

August 2008 - April 2013 (4 years 9 months)

To ensure data security and integrity, duties include gap analysis and process integration between University security policies, regulatory controls (FERPA, PII, PCI, and HIPPA), best business practices and IT technology

• Assisted in the project management, risk assessment, system/process requirement and design, purchase (if required), testing, implementation and operations of those integrated IT/administration services which required security controls and scheduled audit review.

• Oversaw the daily IT processes which ensured access to critical systems and services remain compliant with University security policies, regulatory controls and best business practices for data integrity, security and audit requirements.

• Assisted IT product managers in the creation of standard operating procedures regarding segregation of duties, data access, data ownership and data retention and disposal.

• Assisted in Business Continuity and Disaster Recovery plans for critical IT services.

• Responsible for the review and approval of volunteers, contractors and business affiliates access to integrated University systems and services.

• Created audit reports for both internal and external customers Instructional Media Specialist, SR

August 2003 - August 2008 (5 years 1 month)

Duties include the maintenance, support and upgrade of all PC and A/V equipment in academic areas throughout the campus.

• Provided training presentations on all equipment

• Assisted in scheduling and support for special events.

• Technical and presentation adviser to both internal and external clients for IT equipment enhancement and upgrade purchases

• Assisted with other IT administrative and customer-support services as needed

Boeing - contractor thru Aramark

SENIOR AUDIO-VISUAL TECHNICIAN

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January 1999 - January 2003 (4 years 1 month)

Responsible for the daily management of presentation and special event needs of the Boeing Training & Development Department when the Boeing Leadership Center opened in 1999.

• Set-up and execution of media for training modules and events

• Advised on design, purchase and installation of all new systems.

• Created training modules and technical drawings for new staff Monsanto Company contractor thru Addecco

AUDIO-VISUAL TECHNICIAN

January 1997 - January 1998 (1 year 1 month)

Responsible for setting up A/V needs in various conference rooms at both the Creve Coeur and Chesterfield Monsanto campuses. Assist with scheduling, supporting non-A/V needs of clients and as technology resource for all departments.

Judevine Center for Autism

PROGRAM MANAGER

January 1996 - January 1997 (1 year 1 month)

Responsible for supervision and management of all aspects of the supported living home. Duties include assisting in the development, and monitoring the implementation, of all client programs. Responsible for maintaining accurate documentation, ensuring that the home met all licensing requirements and supervising a program staff of seven.

United Cerebral Palsy

TRAINING SUPERVISOR

January 1993 - January 1996 (3 years 1 month)

Responsible for the coordination, design and implementation of the Sensory Stimulation program. This includes supervision of a staff of five, documentation and record keeping of client services and goals. Enhancement and upgrade of A/V equipment, responsible for design of program modules and client objectives for the Sensory Stimulation Room.

Maryville University

AUDIO-VISUAL, ASSISTANT DIRECTOR

January 1989 - January 1992 (3 years 1 month)

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Responsible for all A/V matters during Weekend College hours. Duties include supervising students, assisting faculty, and coordinating A/V needs for special events. Resource on equipment upgrade and installation Education

Webster University

Master, Business and Human Resources Development · (1998 - 2000) Maryville University of Saint Louis

Bachelor of Arts, Psychology · (1987 - 1991)

St. Louis Preparatory Seminar - South

High School Diploma, General Studies · (1982 - 1987) Page 5 of 5

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