Operations Manager Events

Elena Rogovich

Queens, NY ***** • 860-***-**** • **.********@*****.***

Personable and knowledgeable hospitality professional with 12 years of experience in the Food and Beverage industry. Expertise in catering and events, with experience in fine-dining, farm-to-table cuisine, craft cocktails, and high-volume establishments. Work History

Bartender, Boss Tweeds – TriBeCa, New York City – 2024 to current

• Serving corporate and private parties at high-end cocktail bar in lower Manhattan.

• Performing opening and closing duties, cash handling, volume management.

• Curating a regular customer base by providing excellent service and crafting high-quality cocktails.

Bartender, Seven Sins Cocktail Bar - Gramercy, New York City – 2024 to current

• Serving high customer volumes at Irish-owned sports and cocktail bar.

• Performing opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

• Maintaining a clean and organized workspace, ensuring compliance with health and safety regulations.

Restaurant & Events Manager, Haven Rooftop at the Sanctuary Hotel - Times Square – 2023 to 2024

• Working with hotel and F&B team at The Sanctuary Hotel to oversee the planning and execution of all Haven Rooftop events.

• Hiring and training staff, inventory management, event set up, client relations, tours, sales, contracts. Menu planning, budget adherence, bar management, floorplans and event management.

Operations Manager, East Coast, Food Fleet – New York, NY - 2020 to 2023

• Catering operations oversight for numerous corporate accounts, including fortune 500 companies and large-scale events of up to 60,000 people in New York metropolitan area.

• Event budget projections/reconciliations, site selection, COI’s, vendor contracting, food and beverage selection, run of show, tracking expenses.

• Conducting research and constantly sourcing and recruiting new food vendors. Catering Events Manager, Mill Restaurant Group – Hartford, CT – 2017 to 2020

• Oversaw day-to-day operations of public and private catering events at The Wadsworth Museum of Art, supervising an onsite team of 30.

• Built relationships with customers and managed event space with capacity of 650 to drive revenue and profit, including fundraising and community events held at the museum. Restaurant Manager, Republic Gastropub – Hartford, CT – 2016 to 2017

• Recruiting, hiring, and training as well as scheduling and floor management for team of 20 FOH staff members.

• Inventory management, cost control, liquor orders and financial reporting.

• Marketing and promotion of weekly specials and events. Wedding and Banquet Manager, Pond House Cafe – Hartford, CT - 2014 to 2016

• Managed logistics of events planning, including contract signing, fee collection, event booking and event promotions.

• Organized and implemented Weddings and Special events with as many as 300 guests. Bartender, Marriott International - Hartford, CT – 2014 to 2016

• Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.

• Efficiently opened or closed the bar according to established procedures. Education

NYC Food Handlers Certification - New York, NY 2024 Certificate: Teaching of A Foreign Language, 2020 - International TEFL Academy - New York, NY Bachelor of Arts: Hospitality and Tourism Management, 2014 - Pace University - New York, NY

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