Quality Control Supply Chain

ALEX FRANCO

Sylmar, CA ***** / 818-***-**** / **************@*****.***

SUMMARY AND PROFILE

Operations Executive - Distribution / Supply Chain / Transportation / Shipping / Logistics / Facility Management

An accomplished Operations, Distribution, Logistics / General Manager with extensive experience in managing overall operations and taking complete responsibility for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Operations Department. An adept leader with expertise in high-impact process improvements, lean methodology, root cause analysis (RCA), and manufacturing operations that bolster regulatory and procedural compliance. A result-oriented professional with a demonstrated history of implementing continuous improvement strategies which cultivate year-over-year (YOY) growth and maximize efficiency. Inventive team builder and mentor adept at utilizing interpersonal communication and organizational aptitude to equip facility personnel with the knowledge, skills, and abilities (KSAs) needed to maintain safety and production requirements.

Deploys continuous improvement strategies by analyzing business requirements, identifying opportunities, and developing innovative and cost-effective solutions

Establish quantitative and qualitative metrics, KPIs, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identify opportunities for improvement.

Expertise

Financial Performance Optimization Multiple Locations Management Staff Training and Development

Leadership & Team Building Quality Control/Compliance Budgeting / 3PL / Forecasts

Strategic Revenue Growth Policies and Procedures Contract Negotiations

DOT / OSHA / MSDS / Facilities

Management and Maintenance Project Management Risk Management and Maintenance

PROFESSIONAL EXPERIENCE

NEW HEAVEN MOVING EQUIPMENT

OPERATION MANAGER/GM

MARCH 2022 - JULY 2023

Oversaw the complete business location, Facility, Customer service reps/sales, drivers class A and B, Production, Woodshop production, deliveries, inbound and outbound, and the approval of all invoices concerning the location.

Reduced headcount by 10%, from 36 employees/temps to 32 ($200,000)

Increase deliveries and pickups with the hiring of another class A driver with an average revenue of 20k.

Reduced facilities cost by $50,000, (maintenance, forklift repair, dock hydraulics)

Reduced shipping expenditures by 30% on transfers done from this facility ($100,000)

Negotiated LTL carrier and reduce expenses from a 3rd party provider ($20,000)

Reduced shipping discrepancy and improved inventory accuracy at 99% by training loaders.

Reduced inventories discrepancies by 25% by having cycle counts, this also decreased the time needed for inventory by half a day.

MARKET

PRIVATE CONSULTANT

AUG 2021- DEC 2021

Identified inconsistent processes and procedures within the newly acquired distribution center. Coordinated and implemented documented Standard Operating Procedures (SOPs) with the Logistics Manager in Receiving, Picking, Packing, Shipping and Inventory Control. This reduced mistakes and simplified the onboarding and training procedures.

Partnered with the Logistics Manager and Consultant Project Manager staff to implement effective KPIs. Improved the overall performance, lowered headcount from 12 to 9 associates, and saved Market $75K in annual salaries.

Provided DC operations expertise for the IT redesign of the Deposco WMS picking process. The new picking process increased productivity and reduced picking errors, it also assisted the sales force to identify live inventory availability for superior sales growth.

Redesigned both warehouse layouts to increase pick faces and maximized space.

BRADSHAW HOME

CONSULTANT / DIRECTOR OF OPERATIONS

JUL 2018 - DEC 2020

Bradshaw Home is a consumer goods company offering housewares products and appliances.

Consultant (Jul 2018) Advised the management on various areas of distribution. Improved BBB report card from the mid 50’s to the high 90’s by changing a few processes and developing stronger leaders in 2 months.

Created 500 new outbound staging locations by moving slower movers around and improved the output by 20%.

Director of Operations (Oct 2018) Spearheaded all warehouse operations, including the management of budget, Labor, Home capital, equipment, and leases.

Reduced chargeback by 30% by implementing a QC department 2 million savings.

Achieved “record shipping month” in company history by a 4 million increase from the previous record. Caught up with the lagging OTS (from one month behind schedule to current). Set 2 more shipping record months in 2019.

Opened 200+ outbound staging locations in shelving to support increased business from Amazon, reducing storage/logistics damage. Improved the labor by increasing productivity in our VAS (Value Added Service) area.

Developed a pre-counting plan for Inventory Control and reduced the actual inventory projected time by a full day, and also improved accuracy by 7%.

DAYCO PRODUCTS

CONSULTANT / PROJECT MANAGER - GLOBAL DISTRIBUTION

APR 2016 - JUN 2018

Dayco is a leading engine products and drive systems Specialist Company.

Oversaw the complete lifecycle of the Dayco distribution center merger project. Closed a secondary DC and merged the operations with the consolidated DC in Memphis, TN. This was accomplished with no additional headcount or equipment and provided an annual savings of $1.2 million. Identified inconsistent processes and procedures within the distribution center. Coordinated and implemented documented Standard Operating Procedures (SOPs) with the team leads in Receiving, Picking, Packing, Shipping and Inventory Control. This reduced mistakes and simplified the onboarding and training procedures.

Planned and executed the move of the Dayco returns center from Red Springs, NC to Memphis, TN. Reduced the workforce by 55% and eliminated the second shift. Saving Dayco $1.6 million annually.

Supervised and planned the Car Quest rebranding project. Rebranded 1.3 million pieces of automotive products in 16 weeks with a staff of 22 temporary associates. The project was completed on time and within budget.

Partnered with the Dayco Industrial Engineer staff to implement effective KPIs. Improved the overall performance, lowered headcount from 502 to 246 associates, and saved Dayco $8.9 million in annual salaries.

Provided DC operations expertise for the IT redesign of the High Jump WMS picking process. The new picking process increased productivity and reduced picking errors, which saved $9 million by reducing vendor fines.

PRIOR EMPLOYMENT DETAILS

MICRO MATIC / West Coast Operations and Facility Manager / JAN 2014 - MAY 2016

HBC/GAM / West Coast Operations and Facility Manager / MAR 2009 - JUL 2013

IMPERIAL TOY / Traffic Transportation Manager / JUN 2007 - NOV 2008

SHELL OIL PRODUCTS US / Distribution Manager / JAN 1998 - MAR 2007

EDUCATION AND OTHERS

Instituto Vocacional # 8 - Jun 1989

High School Diploma

CSUN, Northridge CA - Sep 2002

Logistic Management Program

Certifications and Training:

Lockout tag out safety training

Logistic Management 4 course certification

DuPont Advanced Safety training approved by OSHA

Platinum level IITR training

Advanced Routing Guide Specification training

Technical Proficiencies: Bilingual (Spanish) / knowledge of SAP / AS400 / WMS / Microsoft Office / UPS and FedEx systems and HSSE (health safety security and environment) document translations, code of conduct, conflict of interest

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