Customer Service United States
Resume:
ABOUT MYSELF
Attentive, reliable, and customer-oriented bartender with experience taking orders and interacting with customers in a high-volume and unpredictable restaurant environment. Confident and proficient team player with excellent problem solving, decision making, and communication skills. Energetic, determined, and innovative problem solver who brings critical thinking and multitasking skills to the table. WORK EXPERIENCE
Dea – Mumbai, India
City: Mumbai Country: India
Assistant Bartender
[ 03/09/2024 – Current ]
Prepare and serve alcoholic and non-alcoholic beverages to guests in a timely and professional manner. Maintain knowledge of drink recipes, ingredients, and bar equipment. Provide excellent customer service, creating a welcoming and engaging atmosphere. Check customer identification to verify legal drinking age. Handle cash and process transactions accurately using POS systems. Maintain cleanliness and organization of the bar area, including counters, sinks, shelves, and glassware. Restock and replenish bar inventory and supplies as needed. Follow all safety, health, and sanitation guidelines. Monitor customer behavior and alcohol consumption, taking appropriate actions when necessary. Collaborate with servers and kitchen staff to ensure seamless service.
Celebrity Cruises – Miami, United States
City: Miami Country: United States
Jr. Commi Cook
[ 13/01/2023 – 22/05/2024 ]
Duties-
Breakfast Service
Indian Buffet in Crew Galley (Station Holder),
Asian & Indian Cuisine in Guest Buffet (Station Holder) Responsibilities-
Maintained cleanliness and organization of kitchen equipment, appliances, and utensils as per USPH standards. Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly. Washed and sanitized hands throughout shift, promoting food safety and health requirements. Prepared large quantities of food items according to recipes or specific guest orders. Maintained temperatures of food products to reduce illness or waste. Performed administrative duties such as ordering supplies and record of inventory. Ensured accurate completion of paperwork related to food service operations. Logged and recorded temperatures of food storage and refrigeration equipment. Cooked food according to recipes set by establishment. Nikhil Nadar
Passport: U4656548 Nationality: Indian Date of birth: 07/04/1999 Gender: Male
Phone: +91-976******* Email: ***************@*****.***
Whatsapp Messenger: +919*********
LinkedIn: www.linkedin.com/in/ nikhil-nadar-947b17242
Home: Janata Colony, Adarsh Nagar Worli Village 1249, 400030 Mumbai (India) Demonstrated ability to work quickly and accurately in high-pressure environments. Monitored food items, maintaining minimum guidelines for temperature, taste, and quality. Stocked and maintained sufficient levels of products to drive smooth food service. Prepared variety of dishes using industrial kitchen equipment in bulk
Plate and Pint – Mumbai, India
City: Mumbai Country: India
Commis 2
[ 05/03/2021 – 10/12/2022 ]
Stations worked at-
Everything from scratch- Pizza,Burgers,Sandwiches & Pastas Responsibilites-
• Prep/ Mis en place, Handling Pizza and Pantry Sections, Preparing checklists to follow throughout the dayrrr
• Maintained a clean and safe work environment by adhering to sanitation protocols and safety guidelines.
• Displayed excellent teamwork skills while working with other kitchen staff members to complete tasks efficiently.
• Followed all health and safety regulations for the kitchen and ensured a clean and sanitary work environment.
• Washed, peeled, and cut fruit and vegetables to prepare for cooking or serving.
• Performed food preparation tasks such as chopping vegetables, portioning meals and making sauces.
• Helped with setting up and breaking down of the kitchen each day.
• Followed standard procedures for proper food handling, sanitation, safety and security to comply with health regulations.
• Ensured quality control of all food products before serving customers.
• Demonstrated proficiency in operating and maintaining kitchen equipment, including dishwashers, ovens, grills and deep-fryers.
• Kept records of quantities of food used.
• Made special dressings and sauces as condiments for sandwiches.
Filli Cafe – Mumbai, India
City: Mumbai Country: India
Team Member
[ 10/02/2018 – 10/08/2018 ]
Job Profile-
Food and Beverage Production and Service.
Responsibilities-
• Counter Sales, Food & Beverage Production, Food & Beverage Service
• Prepared staff work schedules and assigned specific duties.
• Cooked food items by grilling, frying, and sautéing according to recipes and standards.
• Prepped food items by cutting, chopping, and mixing sauces.
• Cleaned and sanitized cooking surfaces at end of shift.
• Monitored stock levels in storerooms and pantries; adjusted orders when needed.
• Adhered to strict cleanliness standards to ensure a safe work environment for staff members and customers alike.
• Managed kitchen operations efficiently and effectively while adhering to all safety and sanitation regulations.
• Performed inventory checks to complete food storage logs.
• Coordinated with vendors to ensure timely delivery of fresh ingredients while maintaining budget restrictions. EDUCATION AND TRAINING
STCW
Naval Maritime Academy West [ 30/09/2022 – 14/10/2022 ] City: Mumbai Country: India Website: https://namacindia.com/ Other language(s):
English
LISTENING C1 READING C2 WRITING C1
SPOKEN PRODUCTION C1 SPOKEN INTERACTION C2
Bsc. Hospitality Studies
Mumbai University [ 07/2016 – 01/2020 ]
City: Mumbai Country: India Website: https://mu.ac.in/ Higher Secondary Certificate
Kirti College [ 07/2014 – 05/2016 ]
City: Mumbai Country: India
Secondary School Certificate
Sacred Heart High School [ 2009 ]
City: Mumbai Country: India
Hotel Internship
Ramada Plaza Palm Grove [ 01/12/2018 – 30/04/2019 ] City: Mumbai Country: India Website: https://www.ramadaplaza-juhu.com/ LANGUAGE SKILLS
Mother tongue(s): Hindi Marathi
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
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