Real Estate Customer Service

JASON STONE

Northern, VA

571-***-**** I ***********@*****.***

PROFILE

With over 17 years of experience in real estate consulting and customer service, I excel in navigating complex scenarios and fostering successful collaborations across diverse cultures and personalities. My strong people skills, coupled with a diverse upbringing and international experiences, contribute to my unique perspective and valuable skill set.

SKILLS

Customer Service - 15+ years

Licensed Real Estate Agent – 15+ years

Sales - 15+

Management - 15+ years

Technical Knowledge -15+ years

Leadership - 15+ years

Versatile Learner 15+ years

Data Analysis - 15+ years

Interpersonal Communication - 15+ year

Group Collaboration - 15+ years

Remote Working and Production - 10+ years

Extroverted

Insightful

Creative Thinking

WORK EXPERIENCE

Real Estate Agent and Consultant

Realty One Group Capital – McLean, VA 09/2022 to Present Keller Williams Realty - Alexandria, VA 07/2013 to 08/2022 Coldwell Banker Residential Brokerage - Springfield, VA 0 1/2005 to 06/2013

Prepare documents such as representation contracts, purchase agreements, closing statements, deeds, and leases.

Present purchase offers to sellers for consideration.

Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.

Generate lists of properties that are compatible with buyers' needs and financial resources.

Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.

Promote sales of properties through advertisements, open houses, and participation in multiple listing services.

Compare a property with similar properties that have recently sold to determine its competitive market price.

Coordinate property closings, overseeing signing of documents and disbursement of funds.

Interview clients to determine what kinds of properties they are seeking.

Contact previous clients for prospecting of referral business.

Review property listings, trade journals, and relevant literature, and attend conventions, seminars, and staff and association meetings, to remain knowledgeable about real estate markets.

Answer clients' questions regarding construction work, financing, maintenance, repairs, and appraisals.

Coordinate appointments to show homes to prospective buyers.

Advise sellers on how to make homes more appealing to potential buyers.

Advise clients on market conditions, prices, mortgages, legal requirements, and related matters.

Display commercial, industrial, agricultural, and residential properties to clients and explain their features.

Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.

Develop networks of attorneys, mortgage lenders, and contractors to whom clients may be referred.

Review plans for new construction with clients, enumerating and recommending available options and features.

Inspect condition of premises and arrange for necessary maintenance or notify owners of maintenance needs.

Appraise properties to determine loan values.

Solicit and compile listings of available rental properties.

Conduct seminars and training sessions for sales agents to improve sales techniques.

Arrange meetings between buyers and sellers when details of transactions need to be negotiated.

Rent or lease properties on behalf of clients.

EDUCATION AND LICENSES

Continuous education in Federal and State Real Estate practices, rules, regulations, and laws, Licensed awarded for Virginia, Maryland, and Washington D.C. - Moseley Real Estate Schools – McLean, VA Certified Notary, Virginia.

Focus on Life Sciences - Ohio State University - Columbus, OH

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