Retail Business Management
Resume:
WORK EXPERIENCE
PERSONAL DETAILS
QUALIFICATIONS
COMPETENCIES
OBJECTIVES
Male
Code 10
Pretoria
*******************@*****.***
English, Xitsonga, IsiZulu & Setswana
National Diploma in Retail Business
Management Tshwane University of
Technology
Advance diploma in Retail Business
Management Tshwane University of
Technology 2024
National Senior Certificate Thambisa
Secondary School 2016
• Ability to work independently
and with a team.
• Ability to work under pressure.
• Active listening.
• Adaptability.
• Administrative.
• Analytical and attention to detail.
• Computer literacy.
• Excellent communication.
• Excellent interpersonal relations.
• Multitasking.
• Problem solving.
• Report writing.
• Results driven.
• Risk management.
• Strategic planning & organizing.
• Strong work ethic.
• Time management.
CORNELIUS HLONGWANE
• Assistant Admin at Hanyani lodge and Conference from June 2021 to October 2023
• Assistant Teacher at Thambisa Secondary School from November 2020 to April 2021
• Trainee at SuperSpar March 2024
• Sales Rep at Build It hardware from April 2024
Responsibilities:
Product Knowledge: Stay informed about the hardware products being sold, including features, benefits, and applications to effectively communicate with customers. Customer Engagement: Build and maintain relationships with customers by understanding their needs and providing tailored solutions.
Sales Strategy: Develop and implement sales strategies to meet or exceed sales targets, including identifying potential customers and market opportunities. Order Management: Process customer orders, manage inventory levels, and ensure timely delivery of products.
Reporting: Maintain accurate records of sales activities, customer interactions, and feedback to report to management.
After-Sales Support: Assist customers post-purchase with any issues or inquiries, ensuring customer satisfaction and loyalty.
Demonstrations: Conduct product demonstrations and presentation to showcase the benefits and uses of hardware products
Customer Service Excellence: Aim to enhance customer satisfaction by providing exceptional service, addressing customer needs, and resolving issues effectively. Sales Growth: Focus on increasing sales by upselling and cross-selling products, understanding customer preferences, and promoting special offers. Team Collaboration*: Work effectively with team members to create a supportive work environment, share insights, and achieve collective sales goals.
• Committed to utilising my strong analytical skills and passion for fashion to contribute to the success of the company’s planning and inventory management processes.
REFERENCES
Mr. Novela Lodge Manager +278*-***-****
Mr. Mahutsi Principal Thambisa Secondary School +276*-***-**** Miss. Jaqi Build it hardware +010-***-****
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