International Sales and Marketing

Address:

*** *** ******* ***, *******

Chakki Road, Ulhasnagar 421001

Tel.: +91-922*******

E-mail: ************@*****.***

Taro Lalchand Jhamnani

Objective Contribute and grow with the Organization.

Professional experience

Apr. 2015 Feb. 2024 Sutherland Global Services, Airoli, Navi Mumbai

Senior Consultant Technical Support

Communication with technicians at ATT customer premises and assisting them with problem solving. Working within the TAT, extending SME support with use of advanced tools to resolve the technical issues with Internet, TV, CVoIP & DTV services.

Jul. 2013 Jan. 2014 Empire Worldwide Investment Ltd., Nigeria Sales & Marketing Manager

Handled wholesale market of consumer goods in Kano City of Nigeria. Executing and concluding bulk sales (volume sales).

Nov. 2012 May 2013 Oasis Business Solutions Pvt. Ltd., Navi Mumbai

Senior Web Sales & Support Executive

Handling customers pre-sales enquiries, coordinating sales and resolving post sales issues. Sales channel – eBay.

Handled escalations by talking to eBay regarding closure of Cases and removal of Feedbacks of Customers that are deterrent to seller account.

May 2011 Nov. 2012 Convergys India BPO Pvt. Ltd., Mumbai

Technical Support Officer

Provide technical support with RDSL (internet services) to Optus Customers. Guide customers with installation and configuration of Modem and router.

Mar. 2010 Nov. 2010 Reliance BPO Pvt. Ltd., Navi Mumbai

Project / Provisioning Coordinator - Technical Support Executive

For Reliance Global Com

Provisioning for installation, maintenance & cessation of circuits for clients by coordinating and administering the contracted carriers and suppliers overseas.

Systems/Applications Used Primarily – Remedy & Oracle

Sep. 2006 – Aug. 2009 B. D. Dadlani (Ja) Ltd., Jamaica Sales Manager / Inventory Controller

Responsible for clearing the goods right from Jamaica Customs Warehouse fulfilling all the import formalities.

Assisting in sales of fine branded watches like Vacheron Constantin, Jaeger Le Coultre, Cartier, Tag Heuer, Rado, Raymond Weil, Tissot, etc. Also to enhance sales of jewelry brands like Roberto Coin, Mikimoto, Tiffany, Oliva, etc. Maintained and controlled the inventory of above listed fine and expensive brands of watches & jewelry.

Nov. 2005 – Apr. 2006 Royal Touch Int’l Corp.,Manila, Philippines Operations Supervisor

Supervise payment to subcontractors. Oversee in-house bonded w/h & factory operations.

Nov. 2003 – Aug.2005 Esquire Int’l Pvt. Ltd., Manila, Philippines

Accounts Department Short Term Loans

Evaluate and allocate short-term finances/loans to the businesses after assessing their credibility.

Maintain record of their collections and top-up/renew loans of clients.

Settle / restructure payment of clients with default history, breaking the balance loan amount further into easy installments.

Jul.1996 – Feb. 2003 Skyline Garments Inc., Manila, Philippines Treasurer/ Accounts Department Responsibilities:

Handle all financial matters of the company pertaining to -

Payables :- Payments to sub-contractors, accessory and packaging suppliers, freight and brokerage, commission agents, etc.

Banking And Cash Management :- Oversee foreign currency deposits/exchanges and monitor clearing of cheques inwards by daily reconciling bank accounts.

Negotiating Deals:- Obtaining optimal rates & services from courier and freight companies for export cargoes and from import brokers for clearing import shipments. Negotiated to get best prices from accessory suppliers.

Nov. 1994 – Jun.1996 Pooja’s Impex, Manila, Philippines Assembly Division Supervisor / Marketing Assistant Responsibilities:

Monitor semi-knock-down assembly division where TV’s, VCR’s, RCR’s, etc of brands like SONY, Panasonic, JVC, Toshiba, Samsung, RCA, etc. were assembled.

Maintain inventory, receive import shipments (electronic goods). Dispatch deliveries as per Sales Invoices.

(Transfer) Accounts Department of Quest Philippines, Manila.

Preparing sales invoices, follow up of collections. Journalizing transactions and entering into subsidiary ledgers.

Education Qualification :-

Year

Institute / Course

1994

Bombay Institute Of Technology, Ulhasnagar

Diploma In Digital Electronics (First class with Honours)

2011

Balaji Institute Of Management Studies, Pune

Post Graduate Diploma In International Business ( Passed with 69 % mark )

2024

CTP, Delhi

Power BI

( Please find reports prepared in Power BI through the link below :-

https://docs.google.com/document/d/1Q_QqJrwiF6KpsAbuO6YkCGM5iAw_h-vAFqx0VXxWto4/edit?tab=t.0 )

Personal Data

Nationality & Citizenship:

Indian

Birth Date & Place:

Nov.05, 1975 At Ulhasnagar, India

Dialects Spoken:

English, Hindi, Sindhi

Interest:

Surfing Internet, Meditating, Teaching.

( Please see trophy awarded to active teachers in following link: https://docs.google.com/document/d/1NM6FB5DHaGonS8aItxWX5HBEFB95Nlie5n0lmlfGHmc/edit?usp=sharing )

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