Information Technology Technical Support

* ******* *** **** ***,Cairo-Zaitoune,Egypt

Mobile: +201*********

e-mail: ***************@*****.***

Ahmed Mahmoud Youssef

Objective:

Seeking an IT position that would utilize experience and training while offering opportunity development and growth.

Summary

Experienced Network Engineer with over 10 years of experience in designing deploying and troubleshooting complex networks proven track record of success in implementing and supporting networks for large organizations.

Work Experience

From March 2012 Till Present

IT Manager @ The Egyptian International Center of Agriculture ( EICA) DUTIES

Successfully designed implemented and maintained a secure local area network (LAN) with over 200 nodes.

Assisted in the administration and maintenance of an extensive company – wide range area network (WAN) with multiple locations.

Designed and managed network infrastructure, including routers,switches, firewalls and WI-FI .

Developed & implemented network security policies and procedures.

Monitoring network performance and provided technical support to users.

( Computer programmer and Maintenance Soft and Hard ware & Installation and operation of television surveillance systems

IT (Information Technology) Manager Programmer and Maintenance for Computers & networks.

From 15th Jan 20001 Till Feb,2012

Own my private business

DUTIES

Successfully designed implemented and maintained a secure local area network (LAN).

Designed and managed network infrastructure, including routers, switches, firewalls and WI-FI.

Developed & implemented network security policies and procedures.

Monitoring network performance and provided technical support to users.

( Computer programmer and Maintenance Soft and Hard ware & Installation and operation of television surveillance systems

IT (Information Technology) Manager Programmer and Maintenance for Computers & networks.

People Leadership Skills

1. The ability to conduct performance evaluations and follow up with all departments personnel.

2. The ability to perform staff supervisory functions to effectively and efficiently manage the personnel assigned.

Internal Communications

The ability to oversee the coordination of various departments’ activities related to the IT WORKS to ensure customer satisfaction and company profitability.

The ability to conduct and/or attend meetings to maintain favorable working relationships among employees and to promote maximum morale, productivity and efficiency.

Education :

. Higher Institute of Management and Cooperative Studies. Year 2000

. (Grade: Good)

Training courses:

I`ve successfully passed a course in Basic Skills Development of Information Technology.( Excellent Grade)

From The National Institute of Telecommunication.

Computer and technical skills :

- MS windows XP, win 7, win 8, win10, win11

- MS office 2003.2007.2010.2013.2016.2019 (Word, Excel - Power Point and Access) Languages:

Arabic : native language

English : very good spoken and written

Personal Data:

Date of Birth : 20/05/1979

Nationality : Egyptian

Marital Status : Married

Military Service : Exempted

References are furnished upon request

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