Sales Manager Client Retention
Resume:
Mohamed Abd alrahman Altahawy
Gender: Male Nationality: Egyptian
Mobile: +218*********
Address: Hometawen Egypt +20-122*******
Business address: Libya- Tripoli Email : **********@*****.*** Married + 3
Brief Bio:
Dynamic Sales Manager with a proven track record of driving sales growth, enhancing team performance, and improving client retention. Experienced in implementing innovative sales strategies and CRM systems, leading to increase companies annual sales & improvement sales forecasting accuracy. identifying potential markets and developing targeted sales campaigns, I am committed to leveraging my skills to drive revenue growth and market penetration in my next role 18 + years sales management at FMCG Multinational & large size organizations in meddile east
( Halwani Frozen foods & meat at Egypt, Arlafoods dairy milk KSA, Afran Alhatab Bakery stors KSA and Frmasi cosmatics Co at Lybia )
Education:
Bachelor’s Degree (Media & Communication) Zagazig University 1993. Skills
Sound Business Financial and Numerical expertise.
Global mind thinking
Strategic Sales Planning
Team Leadership and Training
Client Relationship Management
CRM System Implementation
Market Analysis and Penetration
Collaboration with Marketing Teams
Contract Negotiation
Sales Training Program Development
Sales Forecasting and Inventory Management
Upselling Strategies
Work Experience & Achievements
Sales Manager JAN 2023 – Present at Farmasi Cosmatics Libya https://www.farmasi.ly/
achieving a 30% increase in annual sales by implementing innovative sales strategies and improving team training programs.
Developed and maintained relationships with key clients, resulting in a 20% increase in client retention and contributing significantly to the company's revenue growth. Implemented a new CRM system that improved sales tracking and forecasting accuracy by 28 %, enhancing strategic decision-making and sales team performance. Annual targrt 35 Million LYD.
July 2018 to 2021 at Afran ALHATB BEKARY STORat KSA https://alhatab.com.sa/
Retail salss manager reporting to VP
- Organize 45 stores operations and allocate responsibilities to personnel
- Supervise and guide staff towards maximum performance
- Prepare and control the store’s budget aiming for minimum expenditure and efficiency
- Monitor stock levels and purchases and ensure they stay within budget
- Deal with complaints from customers to maintain the store’s reputation
- Inspect the areas in the store and resolve any issues that might arise
- Plan and oversee in-store promotional events or displays
- Keep abreast of market trends to determine the need for improvements in the store
- Analyze sales and revenue reports and make forecasts
- Ensure the store fulfils all legal health and safety guidelines Arlafoods KSA- Riyadh OCT. 2013 - 2018
https://mea.arla.com/company/arla-foods-middleeast/ Regional sales Manager …. Reporting to Sales Director. Job Duties:
- responsibility for achieving or exceeding the Sales and Distribution objectives in the respective Region to ensure achievement of company’s business objectives and strategy.
- Principal Accountabilities
- Sales Target:
- Develop and achieve or exceed the sales volume/revenue goals targets as defined in the Business Plan for the sales channels and control/monitor the Sales budget to ensure optimum allocation of resources to different businesses of the company.
- Marketing Support:
- Coordinate with the Marketing Division to ensure marketing tools are provided to the trade to increase brand visibility and thereby achieve business objectives.
- High Performance Team:
- Coordinate with the Human Resources and the Line Managers to efficiently implement HR initiatives so as to motivate and lead a High-Performance Team. Check individual performances of the Sales Team and motivate them, either through personal counseling and/or imparting training in tactical selling skills to improve and enhance their capabilities and sales performance.
- Market Knowledge:
- Conduct regular market visits to check route coverage and availability of company products in the market, competitor’s activities and look for new business opportunities in order to safeguard the customer base and increase market share.
- Sales Systems:
- Develop and maintain an efficient distribution network and efficient routing to ensure timely deliveries and superior levels of service to company customers.
- Finance & Accounts
- Co-ordinate with Finance & Accounts to ensure compliance with all financial norms to control collections and receivables.
- Marketing Activities:
- 2007 to 2013 Modern Trade Sales Manager (FMCG Frozen Food Products) Halwani Egypt
https://www.halwani.com.sa/
Job Duties:
- Determines annual unit and gross-profit plans by implementing marketing strategies, analyzing trends and results.
- Establishes sales objectives by forecasting and developing annual sales quotas for the local market/ territories; projecting expected sales volume and profit for existing and new products.
- Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
- Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
- Manage a sales team and distribute responsibilities appropriately.
- Work with Marketing Dept. to ensure consistent lead generation.
- Collaborate with management to create and train prospecting process.
- Manage day-to-day performance of all sales team members and deliver reviews.
- Lead and schedule weekly and/or monthly team meetings with sales team and leadership.
- Track sales team metrics and report data to management on a regular basis. Sales supervisor AT Unilever Egypt from 1993 – 2007 Reporting to Area sales. Manager
Job Duties and Responsibilities
- Achieve targets for the channel / Region.
- Deliver goals - coverage and distribution plans.
- Meet Volume and value share growth plans.
- Lead perfect store and innovation plan roll out.
- Annual BDA finalization with top customers.
- Team coaching and development.
- Meet Debtor day’s targets and enhance cash business. Mohmed tahawy
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