Case Manager Mental Health

JANICE L. CLAY, LSW

**** ******* ****

Cincinnati, Ohio 45237

Cell Phone: 513-***-****

******.******@*****.***

OBJECTIVE

To work in a social service setting that provides a holistic approach to services for the poor and underserved.

WORK EXPERIENCE

2015-2025

Bethany House Services

Cincinnati, Ohio 45214

Assistant Director-Shelter Program

Provide direct programs supervision and management to

Case managers, Emergency Shelter.

Weekly Case manager’s meetings.

Provides on-going constructive feedback and assists shelter director with performance evaluations.

Providing services to clients entering emergency shelter.

Assist clients with developing goals for housing, employment, mental health, and other services related to stability.

Refer clients immediately to Ohio Work First, and Daycare for increased income.

Assist with searching for appropriate housing for clients.

Refer clients to community resources for food, clothing, furniture, and other needed items.

Network with landlords and housing programs to help identify housing for clients.

Work closely with Project Connect to assist school age children with transportation.

Help clients to begin to save money toward moving out cost if they have an income.

Refer clients to training programs in the community for employment opportunities.

Advocate for program participants and their families.

Assist team members as needed.

Provide supportive services to the Shelter Director.

Direct supervision of intern from the University of Cincinnati.

Attends meeting relevant to program and agency goals.

Attend various trainings needed for licensure.

Mercy Health St. John

Cincinnati, Ohio,45202

Team Leader, Temporary Housing

Serves as immediate supervisor for staff of direct services programs, according to the organization chart.

Provides direct program(s) supervision and management.

Meets with program managers to provide direction for budgeting, planning and program evaluation.

Responsible for staffing programs, which includes hiring, training, professional development, disciplining and terminating staff when necessary.

Works closely with the Executive Director in the creation and monitoring of goals and objectives, yearly budgets, and reports

Represents St. John in the absence of the Executive Director.

Represents the agency by networking with other agencies and organizations when appropriate.

Responsible for directing the operations of programs within the agency and ensuring that the programs are meeting the expected outcomes.

Ensuring that all grant and funding requirements are met, and all reports and statistics are provided in a timely manner.

Provides on-going constructive feedback and administer performance evaluations.

Coordinates the updating of policies and procedures for the departments and works with each manager to ensure efficient operations.

Assist clients in the development of goals and monitor progress.

Advocate for program participants and their families.

Participate in all staff conferences for case evaluation and planning.

Pre-plan social and cultural outings.

Assist in the recruitment of volunteers for participants’ outings.

Implement parent-focused activities that incorporate the core values and give an opportunity for positive family development.

Work with various colleges in the community to provide internship opportunities for social work students.

Attending meeting relevant to program and agency goals.

Victory Neighborhood Services Agency, Inc.

Cincinnati, Ohio,45229

Family Development Specialist:

Supervised over twenty-three staff members.

Responsible for recruitment and retention of Head Start families.

Planned monthly staff & parents’ educational meetings.

Scheduled transportation for medical needs, and to and from educational sites.

Recruited volunteers to assist in the classrooms as teacher’s aids.

Provided social services assistance to families in crisis.

EDUCATION

University of Cincinnati

Cincinnati, Ohio

Bachelor of Science-Criminal Justice

LICENSURE

Licensed by the State of Ohio Counselor, Social Worker, Marriage & Family Therapist Board

Licensed Social Worker

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