Guest Service Housekeeping Attendant

Dekira D. Houston

662-***-**** ***********@*****.***

Professional Summary

Experienced housekeeper with over 3 years of experience in maintaining cleanliness and organization. Proficient in efficiently managing tasks, providing exceptional guest service, performing cleaning and

sanitizing duties, restocking supplies, and adhering to health and safety regulations.

Work History

Holiday Inn Hotel Memphis, TN

Housekeeping Attendant May 2023- April 2025

Mop, vacuum, make beds, change sheets, do laundry, stock rooms, and do other cleaning duties as assigned

Clean and arrange hotel rooms in accordance with our hotel’s standards prior to guest arrival.

Document rooms cleaned, and report lost and found items and any damage or repairs needed.

Manage the cleanliness of common spaces such as the hallways, public restrooms, and hotel lobby.

Answer general questions from guests, coworkers and management.

Memphis Goodwill Industries Memphis, TN

Janitorial Associate January 2022-April 2023

Dust mops, wet mops and sweeps floors.

Buff floors and spot carpet cleaning.

Collects and transports trash, cleans/relines trash containers with plastic bags inside and/or outside the building.

Washes sink and other plumbing fixtures and replace disposables such as paper towels, soap and toilet paper.

Completes all cleaning duties such as dusting, cleaning and polishing furniture, polish metal or other bright surfaces.

Cleans and sanitizes kitchen, conference and break rooms.

Education

Carver High School- Memphis, TN May 2023

Skills

Expert with cleaning equipment and products.

Professional handling of guest requests and complaints.

Excellent time management and communication skills.

Attention to detail and punctuality.

Knowledge of health and safety rules.

References

Available upon request.

Contact this candidate