Real Estate Client Support
Resume:
Curtis Halley
Florissant, MO *****
*********@*****.***
Professional Summary
• Diverse professional experience in real estate lease accounting, audit management, expense budgeting, escrow adjustments, implementation, and overseeing landlord leases.
• Effectively concise. Instructional and influential communication to create and present complex performances.
• Thrives autonomously and cross-function with teams.
• Seamlessly handles multiple projects simultaneously in the face of ambiguity, routinely meets project milestones, and completes large-scale deliverables on time and within budget.
• Responsible for securing displays, stores, and back bars.
• Provide accurate and timely communication to management of sales and market-related concerns.
• Manage designated customer accounts and achieve sales, marketing, and distribution goals.
• Possess strengths in communication, analytical, and problem-solving skills.
• Ability to multitask and work collaboratively in a fast-paced working environment.
Software Systems: Microsoft Office, Excel, PowerPoint, 365 Teams, and SAP.
Work Experience
Facility Coordinator
JLL - Jones Lang-LaSalle-St. Louis, MO
November 2024 to April 2025
• Work Order Management: Managing facility tasks and work orders, ensuring they are completed efficiently.
• Compliance: Working on compliance documents and collaborating with landlords, tenants, and vendors to implement procedures and policies.
• Client Support: Acknowledging client inquiries, collecting work orders, and responding to common inquiries or complaints.
• Record Keeping: Filing work orders, proposals, and vendor paperwork.
• External Operations: Managing activities outside the building, including waste disposal and recycling.
• Inspections and Reporting: Conducting facility inspections and preparing reports.
• Performance Assessment: Collecting information to assess performance and progress.
Merchandiser
Grey Eagle Distributors-Fenton, MO
October 2023 to November 2024
• Managed stock rotation and took inventory in designated retail accounts, promptly notifying sales personnel of any out-of-date product.
• Maintained product availability by filling shelves and building displays as required.
• Managed delivery issues by promptly following up with the direct supervisor.
• Met administrative obligations by submitting daily, weekly, and monthly reports promptly.
• Maintained excellent driving record and personal auto insurance coverage while utilizing own vehicle for sales calls and beverage distribution.
• Led development of sales presentations for client accounts as required.
• Worked independently to ensure accurate product placement according to planograms, paying attention to details.
Credit Analyst
Spire Energy-St. Louis, MO
June 2023 to August 2023
• Evaluate construction credit requests, seeking guidance on non-routine situations.
• Managed collection actions for unpaid checks and collaborated with energy assistance agencies utilizing customer service expertise.
• Manage non-residential and high-balance residential accounts for special consideration.
• Determine deposit needs and support the handling, movement, and reporting of accounts for collection.
• Identifying opportunities for customers to gain access to assistance resources, to receive credit towards outstanding account balances.
Facility Coordinator
Cushman & Wakefield-Town & Country, MO
January 2022 to December 2022
• Create and manage work orders promptly, ensuring timely completion.
• Respond to client inquiries and concerns, providing quality service delivery.
• Generate reports on open and closed orders, maintaining extensive contacts with professionals.
• Ensured prompt collection and accurate record-keeping of Aged Receivables for a large-scale operation.
• Utilized various computer programs to analyze maintenance repair scheduling and updates.
• Managed ledger account reconciliation using Microsoft Office, demonstrating sound judgment while coordinating with maintenance technicians and vendors.
Facilities Manager – Real Estate
Caleres-Clayton, MO
June 2008 to July 2020
• Update monthly escrow payments within specified thresholds.
• Processed mortgage payments for stores and managed on-time payables for utilities to meet the weekly deadline.
• Managed ledger account reconciliation using Microsoft Office, while coordinating with maintenance technicians and vendors.
• Ensured and maintained building code compliance to meet rigorous Missouri state standards.
• Accurately code vendor invoices and streamline property utility invoicing, proactively resolving billing and payment inquiries with vendors and utility companies.
• Ensure meticulous organization of tenant, vendor, and property files, adhering to prescribed standards, including the management of insurance certificates and lease abstracts.
• Managed and maintained the building automation systems for Muzak music systems in retail stores.
Education
North County Trade Tech School - St. Louis, MO, US
August 1988 to May 1990
Associate's degree in Business Administration
Fontbonne University - Clayton, MO
Contact this candidate