Customer Service High School

Sherperson “Shawn” Thomas

**** ***** ****** **. #**** San Diego, CA 92123 619-***-**** **********@******.*** Summary:

Excellent time management, research and problem-solving skills in a fast paced environment. Ability to lead and also provide an effective role in a team/group environment.

Skills:

Exceptional customer service, loyal and dedicated worker, extensive knowledge of the greater San Diego area, warehouse duties including: material handling, shipping & receiving, forklift & pallet jack operation, ability to lift upwards of 75lbs., computer knowledge including: Internet Explorer, Email and Karmak, Dossier, Microsoft products. Clean DMV record.

Work History:

2015 to present – Maintenance Clerk, Republic Services Process inventory, parts purchasing for trash trucks, facility maintenance, storm water inspections, daily tasks for fleet maintenance operations. 2001 to 2015 – Counter Sales, San Diego Friction Products, Inc. Handle incoming parts inquiries over the counter and by phone.Research customer request for stock and special order parts. Coordinate parts drivers and deliveries. Arrange shipments of parts and receive inventory daily, manual inventory counts as requested by the supervisor. Act as assistant manager as needed.

Education:

1997 to 1999, High School Diploma, San Diego High School 2008 to 2009, Automotive Tech. Cert., San Diego City College - Continuing Education

References Available Upon Request