Customer Service Data Entry
Resume:
Sandston, Virginia *****
***************@*****.***
Ra’eesah Artis
Objective
Dedicated and customer-oriented professional seeking a data entry position at Teleperformance, where I can utilize my excellent communication skills and problem-solving abilities to provide exceptional service and support to clients.
EXPERIENCE
Salon Euphoria, 1411 E. Main St. Suite #2 Leesburg, FL 34748 — customer service representative/clerk
August 2019 - December 2020
● Responding to customer inquiries via phone, email, and chat, resolving issues promptly and effectively.
● Maintained a customer satisfaction rating of 95% by providing efficient and friendly service.
● Collaborated with manager and team members to improve service process and enhance customer experience.
Walmart Supercenter, 2501 Citrus Blvd, Leesburg, FL 34748— Sales Associate
January 2021- July 2023
● Assisted customers in selecting products and services that best fit their needs.
● Achieving monthly sales and contributing to the store's overall performance.
● Handling customers' complaints and returns ensures a positive resolution.
● Trained new employees on customer service protocols and product knowledge.
Amazon, 5901 Richmond Henrico Turnpike, Richmond, VA 23227— Process Guide
October 2023 - August 2024
● Enduring smooth workflow within a fulfillment center by actively coaching associates on established processes, identifying and resolving operational issues, maintaining safety standards, and supporting the Area Manager and Process Assistant in achieving daily production goals..
● Monitoring workflow- Actively observing operations on the warehouse floor to identify potential bottlenecks or areas for improvement, ensuring work is flowing efficiently.
● Quality control- Ensuring adherence to quality standards by checking for errors in product handling and packaging.
● Training and coaching associates- providing on-the-job training to new employees, guiding them through standard operating procedures, and addressing any process-related questions they may have. EDUCATION
Leesburg High School, 1401 Yellow Jacket Way, Leesburg, Fl 34748— Diploma
August 2018 - May 2021
Skills
-Team player with a positive attitude and strong work ethic, excellent communication skills, strong problem solving; and conflict resolution abilities, and ability to work in a fast paced environment and handle multiple tasks.
**References**
Available Upon Request!
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