Operations Supervisor Warehouse

Karman Paul

********@*****.*** MEMPHIS, TN, US +1-662-***-****

PROFESSIONAL SUMMARY

I am an innovative and result-oriented Warehouse Operations Supervisor with over 18 years of demonstrated success in various management roles. I oversee, manage, and improve daily operations to ensure efficiency, productivity, and effectiveness, working closely with teams to streamline processes, implement policies, and achieve organizational goals. I aim to develop, implement, and optimize processes to increase productivity and reduce costs, including automating tasks, and improving workflow.

WORK HISTORY

Operations Supervisor at EmployBridge (Prologistix) December 2023 - November 2024 (1 Year)

Trained and supervised staff and fostered a productive and positive work environment, encouraging teamwork, motivation, and continuous development. Ensured the quality of products or services met company standards. Implemented quality control processes and resolved operational issues promptly. Tracked and evaluated KPIs, analyzed data to make informed decisions, and generated reports. Oversaw compliance with industry regulations and company policies and ensured workplace safety.

Operations Supervisor at DHL (SD1 Nike)

June 2021 - March 2025 (4 Years)

Client Delivery Manager Recruiter at Adecco

April 2021 - May 2022 (1.5 Years)

Collaborated with Strategic Delivery Manager Strategic Program Manager and vertical teams to understand the client’s business, staffing needs, culture, and program expectations. Assisted in the creation, implementation, and execution of recruitment plans to meet the hiring needs of the client.

Facilitated regular communication with the vertical teams regarding open opportunities, client fulfillment requests, attrition trends, and other metrics. Facilitated identification, sourcing, and screening of candidates for open opportunities within the client program.

Ensured positive onboarding and orientation experience for all associates Completed associate check-ins and reviews based on Roadbook timelines Maintained and updated candidate records in Bullhorn (tracking database).

Serves as a single point of contact for associates inquiries and escalating, as appropriate • Position associates for success on assignment, including completing Adecco and client onboarding requirements, orientation, etc.

Create and develop effective working relationships with key client contacts (HR and Operations). Achieve and maintain high levels of client satisfaction exhibited through client surveys and business reviews.

Client Delivery Manager at Adecco (Nike)

November 2016 - April 2021 (4.5 Years)

Anticipated Client needs, provided solutions, performed service level agreements, reviewed metrics, and delivered presentations.

Delivered well-received messages in both one-on-one and group settings Identified challenges and proactively sought and recommended creative solutions. Set priorities, meet deadlines, and handle multiple tasks simultaneously. Managed 3 Supervisors, 5 team leads, and 120 hourly employees in inventory, picking, restocking, and shipping.

Floor Supervisor at Adecco (Nike)

November 2014 - November 2016 (2.5 Years)

Led start-up huddle meetings and outlined plan action for the day. Supervised daily production and activity of associates, including flexing associate’s department to department.

Monitored associates for adherence to Nike Adecco policies and procedures Coached Team Leads to ensure they are providing support to associates Provided headcount and roster information to CDM at the start of the shift and throughout the day Counseled absent, tardy, unproductive, and behaviors of employees.

Assist CDM with documentation.

Maintained relationships with Client Delivery Managers, Coordinators, and Safety and Security employees.

Assisted CDM with HR and safety incidents.

Assist with reporting and communication protocol.

Facilitated performance adherence observations and behavioral safety observation tours. Team Lead at Adecco (Nike)

April 2014 - November 2014 (1 Year)

Retrieved manual on-site headcount by assigned group promptly. Facilitated associate participation in start-up meetings and “stretch flex” exercise Enforced all Adecco Nike policies regarding safety, electronic devices, dress code, and attendance. Engaged and held associates accountable and on task, seeking out a Floor Supervisor. Provided associates with supplies to complete the job. i.e.

tote clips, corrugated replenishment, etc.

Led training of new hires, ongoing training of tenured associates Assist Floor Supervisor with notification and sign-off of mandatory OT schedule andSupervised up to 80 employees to sort mail for the United States Post Office.

Ensured the associates accurately encoded, sorted, and placed mail in the correct bins. Oversaw encoder placing mail on the scale, scanning the mail, retrieving the stamp barcode, placing it on the correct piece of mail, and sorting in the correct mail bin. Ensured all mail was sorted and placed in mail bags, then sorted to the right bin for USPS city and state.

Created shipping labels for each mail bin in the required city and state. other announcements.

Supervisor at DHL Global Mail

October 2012 - August 2015 (3 Years)

Supervised up to 80 employees to sort mail for the United States Post Office. Ensured the associates accurately encoded, sorted, and placed mail in the correct bins. Oversaw encoder placing mail on the scale, scanning the mail, retrieving the stamp barcode, placing it on the correct piece of mail, and sorting in the correct mail bin. Ensured all mail was sorted and placed in mail bags, then sorted to the right bin for USPS city and state. Created shipping labels for each mail bin in the required city and state.

Receiving Supervisor at Newegg

February 2006 - August 2012 (6.5 Years)

Scheduled incoming freight (computer monitors, cases, printers, TVs, laptops, speakers, burners, Etc.

Ensured incoming freight was counted by piece against the Bill of Lading before signing for the freight.

Ensured that all freight was processed by model number and purchase order, then scanned into the location.

EDUCATION

Greenwood High school - High School

Graduated 1988-01-01

General Studies

SKILLS

Leadership and management, 22 years

Communication, 30 years

Adaptability, 22 years

Organizational Skills, 22 years

Customer Focused, 22 years

Problem-solving, 22 years

LANGUAGES

English, Native/Bilingual

ABOUT ME

I have a drivers license

I have management experience: 1 years

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