Data Management Quality Assurance

KIMUTAI ELPHAS NG'ETICH

TEL: +254-***-***-***

EMAIL: **************@*****.***

CAREER PROFILE SUMMARY

Results-driven Monitoring and Evaluation professional with extensive experience in data management, quality assurance, and program evaluation across diverse health initiatives. I possess a proven track record in utilizing electronic medical records (EMR) systems and implementing robust M&E frameworks to enhance program outcomes. My expertise includes conducting thorough data quality assessments, developing key performance indicators, and facilitating stakeholder engagement to ensure data integrity and compliance with reporting standards. With a strong background in training and capacity building, I have successfully mentored facility staff in data reporting and analysis, fostering a culture of data-driven decision-making. My analytical skills enable me to derive actionable insights from complex data sets, ensuring effective resource allocation and strategic planning. Committed to continuous learning and adaptation, I leverage technical tools and methodologies to optimize data management processes and improve program effectiveness.

KEY SKILLS AND COMPETENCIES

Data Management and Entry: Expert in data entry and management across databases including DATIM, KHIS, and EMR systems, ensuring both accuracy and timeliness in data input to support reliable program outcomes.

Monitoring and Evaluation (M&E): Proficient in implementing M&E frameworks, conducting data verification, and performing routine quality assessments, effectively tracking performance against established project indicators.

Reporting and Documentation: Skilled in compiling comprehensive reports for stakeholders, including donors, while ensuring that all documentation is clear, concise, and meets organizational standards for reporting.

Training and Capacity Building: Experienced in providing training and mentorship to facility staff on data reporting and EMR systems, significantly enhancing team competency and promoting a culture of data-driven decision-making.

Quality Assurance: Adept at conducting data quality checks and ensuring the accuracy of data collection tools, maintaining high-quality standards to support effective program implementation and outcomes.

Data Analysis: Proficient in analyzing data sets to identify trends and patterns, which supports informed decision-making and strategic planning for program enhancements and resource allocation.

Indicator Development: Skilled in developing and defining key performance indicators (KPIs) to measure program success, ensuring that these indicators align with organizational goals and objectives effectively.

Impact Assessment: Experienced in conducting impact assessments to evaluate program effectiveness, providing valuable insights that guide future initiatives and optimize resource allocation.

Baseline and Endline Surveys: Proficient in designing and implementing baseline and endline surveys to measure program outcomes, ensuring that data collection methodologies are robust and yield valid results.

Data Visualization: Skilled in presenting data through visualizations such as charts and graphs, making complex information accessible and understandable for stakeholders, thereby enhancing data interpretation.

Stakeholder Engagement: Strong ability to engage with stakeholders at various levels, facilitating discussions on data findings and incorporating feedback into program strategies for continuous improvement.

Compliance and Reporting Standards: Knowledgeable in compliance with reporting standards and regulatory requirements, ensuring that all M&E activities adhere to best practices and organizational policies for accountability.

Program Evaluation Design: Skilled in designing comprehensive program evaluations that include logic models, evaluation questions, and methodologies tailored to specific program needs and goals.

Data Collection Methodologies: Proficient in developing and implementing various data collection methodologies, including qualitative and quantitative approaches, to ensure robust and reliable data for evaluations.

Performance Monitoring: Experienced in setting up performance monitoring systems that track program progress and outcomes, ensuring that data collected aligns with organizational objectives and reporting requirements.

Feedback Mechanisms: Skilled in establishing feedback mechanisms that involve stakeholders in the evaluation process, promoting transparency and responsiveness to program needs.

Capacity Development for M&E: Adept at building the capacity of staff and partners in M&E practices, enhancing their skills in data collection, analysis, and reporting to ensure sustainability of M&E efforts.

Learning and Adaptation: Strong ability to facilitate learning sessions that promote reflection on evaluation findings, enabling programs to adapt strategies and improve performance based on data insights.

Technical Tools and Software Proficiency: Proficient in various data management and analysis tools including MS Office applications, SPSS, Power BI, STATA, SQL, and ODK tools. Experienced in navigating EMR systems, using Kenya MOH online databases, and adhering to PEPFAR reporting systems, as well as conducting data quality audits for USAID and CDC-funded programs.

Collaboration and Communication: Strong collaboration skills with experience working in cross-functional teams, effectively communicating complex data insights to diverse audiences for better understanding and action.

Technical Proficiency in Health Information Systems: Proficient in using health information systems like IQCare and EMR platforms, ensuring optimal functionality and providing necessary user support for data management needs.

Problem Solving and Analytical Skills: Strong analytical skills with the ability to identify data trends and insights, enabling informed decision-making and strategic improvements within programs.

WORK HISTORY

Data Management & Research 2020 Current

Freelance

Data Collection and Analysis

Actively gathering relevant data from diverse sources, including databases, surveys, and online platforms, to ensure the creation of a comprehensive and accurate dataset that meets specific project requirements.

Performing detailed statistical analysis and interpreting complex data trends to derive actionable insights, enabling informed decision-making and strategic planning for stakeholders.

Engaging in thorough qualitative and quantitative research methodologies to support various projects, ensuring that findings align with the overarching goals and objectives of the organization.

Compiling and presenting comprehensive reports and visualizations of data findings in a clear and concise manner, facilitating effective communication of results to both technical and non-technical audiences.

Database Management and Solutions Implementation

Designing, developing, and maintaining robust databases that ensure data integrity and security, while continuously optimizing performance for user access and efficient data retrieval.

Creating and implementing innovative data management solutions that streamline data collection, storage, and retrieval processes, ultimately enhancing organizational efficiency.

Diligently monitoring and evaluating data management practices to ensure compliance with relevant regulations and industry standards, thereby safeguarding data privacy and maintaining organizational integrity.

Identifying and analyzing opportunities for process improvement within data management workflows and implementing industry best practices to enhance overall efficiency and effectiveness.

Collaboration and Training

Actively collaborating with cross-functional teams and key stakeholders to accurately understand their data needs, delivering tailored solutions that address specific requirements and enhance project outcomes.

Providing ongoing training and support to team members on various data management tools and best practices, fostering a culture of data-driven decision-making within the organization.

Organizing and facilitating workshops to enhance team knowledge of data management techniques and tools, promoting collaboration and skill development across departments.

Offering mentorship and guidance to junior staff members in data management practices, helping them develop their skills and navigate complex data challenges effectively.

Monitoring and Evaluation Assistant, 05/2021 03/2022

University of Nairobi

Capacity Building and Support

Delivered regular Continuous Medical Education (CME) sessions, on-the-job training (OJT), and mentorship to facility-based staff and personnel from special program clinics, focusing on data reporting guidelines, tools, and the use of Electronic Medical Records (EMR).

Assisted in the implementation of Monitoring and Evaluation (M&E) frameworks and plans at the facility level, ensuring alignment with organizational goals and program objectives.

Collaborated with the programs team and partners to ensure accurate documentation of service delivery data into appropriate registers and tools at site level, enhancing data integrity.

Conducted thorough data verification and validation across all program areas, ensuring high standards of data quality and reliability for reporting purposes.

Quality Assurance and Technical Assistance

Provided technical assistance in the development, selection, and application of M&E processes and tools, supporting staff in effectively managing data collection and analysis.

Ensured the quality of data summaries by supporting the cleaning and conducting monthly data quality assessments and verifications at assigned health facilities.

Archived all data summaries and data products in relevant repositories, ensuring easy access and retrieval for future reference and reporting.

Conducted monthly Routine Data Quality Assessments (RDQA) at high-volume facilities using standardized tools, sharing findings with facility in-charges and relevant project staff to promote data accuracy.

Stakeholder Engagement and Performance Monitoring

Promoted data ownership by involving site-in-charges in data verification and assessment processes, fostering a collaborative approach to data management.

Assisted in tracking performance against targets for project indicators, monitoring processes, and actions to achieve these targets at site level.

Responded promptly to data requests for reporting to programs, Strategic Information (SI), donors, and other external partners, ensuring timely and accurate dissemination of information.

Organized and facilitated data review meetings with stakeholders to discuss findings, challenges, and action plans, enhancing collaborative efforts in data-driven decision-making.

Monitoring & Evaluation Officer Assistant, 10/2018 04/2021

IMA World Health

Program Coordination and Management

Actively participated in relevant sub-county and facility-based meetings, such as WITS, QITS, and data reviews, to contribute insights and facilitate discussions on program performance and data management issues.

Prepared and delivered presentations on data-related topics during meetings to effectively communicate findings, challenges, and proposed solutions to stakeholders.

Developed and shared an individual weekly schedule outlining planned activities and site visits with the cluster Program Monitoring and Evaluation Officer, ensuring coordinated efforts in program implementation.

Coordinated site visits to monitor program progress, providing essential feedback and support to facility staff to enhance data management practices.

Data Management and Verification

Conducted thorough data verification and validation in all Afya Jijini program areas, ensuring data accuracy and reliability for reporting and decision-making.

Ensured the availability of Ministry of Health (MOH) data collection and reporting tools, monitoring for stock-outs and facilitating timely replenishment to maintain data integrity.

Prepared and maintained updated facility-level talking walls to display key performance indicators and data summaries, promoting transparency and awareness among staff.

Took the lead in data reconstruction and entry processes in supported facilities, ensuring that all data was accurately entered and readily available for analysis.

Capacity Strengthening and Training

Delivered regular Continuous Medical Education (CME) sessions, on-the-job training (OJT), and mentorship to facility-based staff and personnel from special program clinics on data reporting guidelines, tools, and the use of Electronic Medical Records (EMR).

Focused on enhancing staff competency in data management practices, fostering a culture of continuous learning and improvement within the health facilities.

Conducted skills assessments for facility staff to identify training needs and gaps in knowledge, tailoring training sessions to address specific areas for improvement.

Created and updated training materials and resources to support staff learning on data management tools and systems, ensuring that all materials were relevant and user-friendly.

Monitoring, Reporting, and Documentation

Collected, combined, and submitted timely monthly reports according to established reporting schedules, ensuring accurate reflection of program activities and outcomes.

Conducted monthly Routine Data Quality Assessments (RDQA) at high-volume facilities using standardized tools, sharing findings with facility in-charges and relevant project staff to enhance data quality.

Processed and summarized data into meaningful ad-hoc, weekly, monthly, and annual reports for all program areas, including Maternal and Perinatal Death Surveillance and Response (MPDSR), facilitating informed decision-making.

Assisted in timely data entry and reporting through various databases such as DHIS2, JPHES, and DATIM, ensuring that all relevant data was accurately captured and reported.

HRIO, 01/2018 10/2018

University of Nairobi

Assisted in data entry into various databases, including 3PM, DATIM, and KHIS, ensuring accurate and timely input of information to support program activities.

Functioned as the IQCare system administrator, overseeing the maintenance of the Electronic Medical Records (EMR) system at the facility level to ensure optimal functionality and user support.

Led efforts in data reconstruction to ensure that historical data was accurately captured and integrated into current systems, enhancing overall data reliability.

Conducted data extraction and report querying to generate necessary insights for program evaluation, facilitating informed decision-making among stakeholders.

Compiled weekly, monthly, quarterly, and annual reports, as well as ad hoc reports for donors and program management, ensuring that all reports met required standards and timelines.

Ensured that appropriate and standardized reporting tools were available and utilized as required, promoting consistency and accuracy in data reporting across facilities.

Facilitated routine data quality checks to maintain the integrity of data collected, ensuring completeness of data collection tools and timely data entry into servers and other databases.

Ensured thorough documentation of data management activities, promoting transparency and accountability in the use of data tools and systems within facilities.

OTHER PAST WORK EXPERIENCES

Data Clerk, 10/2017 12/2017

IMA Health

Migrated and reconstructed data, extracted and queried reports, organized files for entry, analyzed data for errors, reported issues, accurately entered information into various programs, and maintained the confidentiality of sensitive customer and company information.

Deputy Presiding Officer, 08/2017 08/2017

IEBC

Managed data migration, extraction, and entry, analyzed for errors, reported issues, and maintained confidentiality of sensitive information.

Intern, 01/2016 02/2017

University of Nairobi Health Services

Processed staff claims, updated the UHSMIS, booked patients, compiled monthly reports, and registered patients and staff in the UHSMIS.

OTHER WORK EXPERIENCES

IQ Care Data Clerk, Kericho District Hospital, 03/01/15, 04/01/15

Intern, UON Health Services

Volunteer, Kericho County Referral Hospital

Deputy Presiding Officer, IEBC, August 2017 Elections

Field attachment and Data collection, Kericho District Hospital, 05/01/14, 08/01/14

Field attachment, Meru General Level 5 Hospital, 05/01/13, 08/01/13

Research Assistant and Data Analyst, Various

Temporary Staff, IMA Health, Data reconstruction and data entry.

Presiding Officer, October elections repeat

EDUCATION BACKGROUND

Masters of Science in Health Information Management, Kenyatta University (KU): September 2018 - December 2022 (Ongoing)

Bachelor of Science Health Records and Information Management, Kenyatta University (KU): September 2015 – July 2017

Diploma in Health Records and Information Technology, Mount Kenya University (MKU): January 2012 – December 2014

Kenya Certificate for Secondary Education, Kabianga High School: 2007 – 2010

TRAININGS AND WORKSHOPS ATTENDED

Statistical package, SPSS, Zetech University, 03/01/17 - 05/01/17

M&E standardized tools training, CRISS Plus

EMTCT Sensitization training, CRISS Plus

IQcare EMR system administration training, The Palladium group

Gender and Sexual Diversity training, PEPFAR

REFERENCES

References available upon request.

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