Emily R Delph
**** **** **** *** **, Christiansburg, Virginia, 24073, US
***********@*****.***
I am a quick learner and work independently very well. I have experience in medical, office procedure, billing, coding, insurance claims, data entry, inbound and outbound calling in a factory setting and at home. I have 30+ years in the retail sector including management, resets and food service. I am honest, dependable and take a job seriously regardless of what it is and strive for excellence. Typing [Number] WPM
UB-92 billing forms
Typing [Number] WPM
Technologically savvy
Results-oriented
Information compiling
Microsoft Office
Listening skills
Problem-solving skills
Administrative support
Insurance processing
Health insurance processing
Prioritization
Flexible
Office equipment operations
Billing and invoicing
Data entry
Microsoft Excel
Health Care Administration/Medical Records - Associate of Arts University of Phoenix - Phoenix, AZ
Medical Insurance Billing and Coding - Diploma - 2011 Ultimate Academy - Kansas City, MO
Business Administration and RealEstate - Some college (No degree) Central Virginia Community College - Lynchburg, VA High School - 1973
Grundy Senior High - Grundy, VA
Front Office Assistant - February, 2023 to Present Family Health Clinic Inc - Radford, VA
Provided expert clerical support by handling a wide range of routine and special requests efficiently. Department Leader
Kroger
Increased employee productivity by managing inter-team conflict resolution, yearly performance reviews, hiring and terminating processes, training initiatives, scheduling, time and attendance, and payroll.
Increased customer base by acquiring new customers and identifying needs so that relevant products could be delivered.
Professional Summary
Skills
Education
Work History
Medical Records Clerk
HCA
Went through all of the paperwork that came in.
Followed all facility, company, and legal policies. Medical records were received and routed through me. Made sure that all patient data handling, systems, and training complied with HIPAA regulations. Maintained a clean, well-organized, and professional environment in the department. Used email and the phone to communicate effectively with staff, patients, and insurance companies. Maintained strict confidentiality and kept all patient information secure. Maintained strict confidentiality and kept all patient information secure. Answered an average of [Number] calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products. Easily interacted and communicated with department personnel and the general public. Use computer programs and filing systems to enter data. Reports, emails, memoranda, letters, and press releases were all written by me. Received and processed requests for medical records.