LINDA K. CARROLL
Email: **********@*********.*** Phone: 832-***-**** Houston, TX
LinkedIn: https://www.linkedin.com/in/linda-carroll-1b4408260/
SUMMARY
Experienced administrative professional with extensive experience in payroll processing, scheduling, and administrative roles. Skilled in project management, decision-making, problem-solving, and written and verbal communications.
SKILLS
Payroll Administration and U.S. pay practices
Workday and PeopleSoft payroll systems
Complex union contract payroll rules
Scheduling and Time Management
SAP Database Management
Time Management and Payroll Training
Strong Interpersonal and Communication Skills
Highly Organized and Attention to Detail
Microsoft Office - Outlook, Word, Excel, and PowerPoint
PROFESSIONAL EXPERIENCE
Self-employed Houston, TX
Family Caregiver
2022 – 2024
Provided full-time care and support for a family member with a chronic illness.
Managed medical appointments, medication schedules, and daily activities.
Coordinated with healthcare professionals to ensure effective care.
Enhanced strong organizational and time-management skills.
Demonstrated empathy, patience, and resilience in a challenging environment.
Dow Deer Park, TX
Sr. Administrative Specialist/Regional Time Administrator
2009 – 2022
Managed payroll and reporting for ten regional Dow sites (2,000+ employees), ensuring accurate and timely processing.
Provided guidance to Time Administrators, Human Resources Managers, People Leaders and employees on the payroll and time management system.
Provided guidance to other Time Administrators as North American Subject Matter Expert.
Implemented an efficient overtime scheduling system, resulting in reduction in scheduling errors.
Administered the USW (United Steel Workers) Local 4-1 Union Contract, Letter of Agreement, Policy, and Procedures as related to payroll, overtime standings, attendance and scheduling of all Crafts Mechanics and Technical Specialists in the Maintenance Department.
Trained 500+ employees on the Time Administration/payroll system across multiple manufacturing sites.
Processed payroll for hourly and shift workers and submitted electronic processing.
Reconciled and made necessary adjustments to wages.
Managed scheduling for holdovers, weekends, shutdowns, round-the-clock coverage, special assignments, holidays - as well as overtime and tax changes.
Managed database and reporting for overtime scheduling.
Performed daily call outs as needed for shift workers to assist with additional workload.
Input daily work orders from hourly mechanics’ timecards in SAP.
Maintained vacation schedules for hourly mechanics.
Administered attendance policy and maintained records.
Collaborated with Human Resources to provide resources for payroll questions and employee assistance.
Provided administrative support for Maintenance department, including file maintenance, office supplies, and other administrative duties as assigned.
EDUCATION
San Jacinto College, Houston, TX
Associate of Applied Science - Business Office Technology – Executive Administrative Assistant
Certificate - Payroll Specialist Fast Track Certificate Program