Executive Assistant Human Resources

CONTACT

Address : Johannesburg, South Africa

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Phone : +277********

Email :

*****************@*****.***

SKILLS

• Executive support

• Administrative support

• Office management

• Strong problem solver

• Schedule & calendar planning

• Information confidentiality

• Customer Service-oriented

• Travel coordination

• Advanced MS office suite

• Phone etiquette

• Social media management

• Human resources management (HRM)

PROFESSIONAL SUMMARY

Highly organized and detail-oriented executive assistant with over 5 years of experience providing high-level administrative, operational, and HR support to senior leadership. Skilled in managing complex calendars, preparing reports, coordinating projects, and ensuring smooth day-to-day operations. Proven background in HR administration, including recruitment support, onboarding, maintaining employee records, and assisting with audits and statutory reporting. Known for strong communication, discretion, and multitasking in fast-paced environments. Reliable right-hand with a passion for streamlining processes and supporting both business goals and people-first practices. WORK HISTORY

Executive Assistant, 03/2023 to Current

Sinokunqoba Logistics - Johannesburg

Handled calendar management, email correspondence, and travel coordination for team of 60 members.

• Assisted in recruitment by screening candidates, scheduling interviews, and managing applicant tracking systems.

• Maintained HR databases, ensuring accuracy and confidentiality of employee records.

• Streamlined office processes, leading to a 36% increase in efficiency for the department.

Enhanced customer service standards, resulting in a significant 91% increase in client satisfaction.

HR Administrator, 04/2020 to 03/2023

Gary & Associates Inc - Sandton

• Coordinated communication between executives and clients, managing schedules, appointments, and emails.

• Organized documents and reports, ensuring the timely delivery of essential materials to clients and stakeholders.

• Handled customer service inquiries and administrative duties, including data entry, document preparation, and office supply management. Claims Administrator, 11/2018 to 02/2020

Kirk and Partners - Durban

Processed travel expenses and reimbursements for executive team and senior management group.

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• Answered high volume of phone calls and email inquiries. Screened calls and emails and responded accordingly to support executive correspondence.

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Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.

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Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.

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• Supported continuous improvement efforts by identifying opportunities for AMANDA NANDI SAUNDERS

process enhancements in the claims handling process. Balanced workload effectively, prioritizing tasks to ensure timely completion of all claim-related responsibilities.

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Reduced claim processing time by streamlining workflows and implementing efficient practices.

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Stayed updated with industry regulations, ensuring compliance in all claim- handling procedures.

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Collaborated with legal teams on complex cases to ensure proper documentation and adherence to relevant laws and regulations.

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Improved internal communication, effectively liaising between various departments to resolve issues.

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Ensured timely claim payments by diligently monitoring deadlines and following up on outstanding documents.

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Conducted thorough investigations into potentially fraudulent claims, reducing company losses.

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EDUCATION

Degree : Human Resources Management, 04/2017

University Of KwaZulu-Natal - Durban

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