Data Analyst Business
Resume:
MB
Masoom Badhwar
Professional Summary
Highly organized and hardworking professional with exceptional communication and time management abilities. Committed to utilizing skills and expertise to drive positive contributions towards the success of businesses. Seeking opportunities to make a tangible impact in the real world.
Work History
Desert Diamond Motors - Business Operations Manager Tucson, AZ
06/2021 - Current
BD (BECTON AND DICKINSON) - IT Business Analyst
04/2020 - 01/2021
Led finance and sales operations, driving revenue growth by structuring competitive financing and leasing options for customers.
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Built and maintained strong relationships with customers and financial partners, fostering repeat business and referrals.
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Increased monthly financing deals from 10 to 40, significantly expanding lender partnerships and boosting approval rates.
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Grew dealership sales revenue from $50K to $600K per month, a 1,100% increase through strategic financing and sales initiatives.
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Negotiated with lenders and financial institutions to secure favorable terms, increasing customer approvals and dealership profitability.
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Managed and trained teams, enhancing their ability to close deals, upsell warranties, and maximize profit per vehicle.
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Reduced overhead expenses by 40%, eliminating inefficiencies and optimizing operational costs, increasing dealership profitability.
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Streamlined financing processes, reducing approval times and improving customer satisfaction through efficient deal structuring.
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Maintained compliance with regulatory and lender requirements, ensuring all finance contracts met legal and ethical standards.
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Consistently exceeded monthly sales and finance targets, contributing to the dealership's overall revenue growth and market share expansion.
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Managed cross-functional teams for successful project completion and timely delivery of products or services.
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*******.******@*****.***
1500 N Painted Hills Rd, Tucson
85745
Skills
● Project Management
● Financial Analysis
● Product Knowledge Expertise
● Sales & Negotiation .
Customer Relationship Management
(CRM)
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● Risk Management & Compliance
● Data Analysis & Market Trend
● Leadership & Team Management
● Data Analysis & Reporting
● Process Mapping & Optimization
● Stakeholder Management
● Technical Proficiency
Education
12/2012
University of Arizona
Tucson, AZ
Associate of Science: Business
Management
Med Impact - Configuration Analyst
San Diego, CA
02/2018 - 01/2019
Conducted interviews with key business users to collect information on business processes and user requirements.
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Analyzed and documented business requirements, use cases, user stories, and functional specifications based on stakeholder interviews and business process analysis.
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Collaborated with QA team to develop test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/ or product knowledge.
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Conducted regular user testing and research to gather feedback on product, and incorporated that feedback into future development efforts.
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Conducted Excel-based data visualization to communicate insights and findings to stakeholders, such as creating charts and graphs to illustrate trends and patterns.
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Developed macros and scripts in Excel to automate repetitive tasks and streamline workflows, such as data cleaning, data analysis, and report generation.
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Experienced in using JIRA for project management, task and bug tracking, and creating and maintaining project workflows
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Managed product backlog, including prioritizing features, creating user stories, and grooming and refining backlog.
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Tracked and analyzed product metrics, such as user engagement and retention, to inform product decisions and prioritize future development efforts.
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Used software development tools and technologies such as Confluence and SharePoint.
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Lead and support complex internal and external client configuration projects, ensuring accurate and efficient execution of client requirements.
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Provide expert guidance on POS adjudication logic, supporting internal divisions to align with common goals and strategic initiatives.
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Document configuration requirements using standardized methodologies, ensuring clear rationales for non-standard designs and promoting sustainable, efficient configuration structures.
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Apply pharmacy, formulary, and benefit configurations to implement changes per client-submitted requests, ensuring timely delivery and adherence to deadlines.
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Troubleshoot, research, and resolve basic to moderately complex claims processing issues or customer inquiries, ensuring swift resolution and escalating concerns as needed.
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Collaborate with internal teams and external clients to ensure seamless integration of plan designs and pharmacy networks, documenting and delivering all change requests with precision and clarity.
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Conduct in-unit testing and validation to verify that configuration design processes meet customer requirements and quality standards,
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Computer Market Researcxh - Data Analyst
San Diego, CA
01/2017 - 01/2018
ensuring all necessary documentation is accurately completed. Apply strong project planning, prioritization, and organizational skills to meet deadlines, ensure high-quality deliverables, and optimize resource usage for accurate claims adjudication.
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Oversee all workflow activities for network and plan configuration requests, from pre-assessment through to design, configuration, and testing.
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Provide mentorship and support to Level I Analysts, assisting with training, complex configuration challenges, and fostering a collaborative work environment.
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Contribute to the creation and maintenance of comprehensive documentation for clients' plan designs, including adjudication hierarchies, edits, restrictions, tables, carriers, and other key configuration components.
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Produced monthly reports using advanced Excel and SQL Server database functions.
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Utilized data visualization tools to effectively communicate business insights.
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Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of the best placement of needed resources.
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Queried relational databases using SQL on a daily basis to resolve operational issues and assist business and IT in a better understanding of business requirements.
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Documented effective and replicable methods for extracting data and organizing data sources.
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Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
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Name & Contact
Masoom Badhwar
*******.******@*****.***
Contact this candidate