Sales
Resume:
VICTOR ZAMORA
Henderson, NV 89014
*********@*******.***
SKILLS
Excellent Customer Service
Bilingual
Computer literate (Excel, Word)
Lube oil and filter change
Valve and cam timing adjustment
Disc and drum brake service
Tire mount and dismount
Tire Balance
Wheel alignment
Electrical troubleshooting
Hybrid safety / theory
Engine performance theory and minor drivability
EPA 609 – Mobile A/C
S/P2- Mechanical Safety and Pollution training
EDUCATION
Advanced Training Institute (ATI) Las Vegas, NV
Automotive Technology Expected Graduate June 2016
Los Angeles City College Los Angeles, CA 2014
Registered Nurse (Completed One Semester)
WORK EXPERIENCE
Sun Auto Henderson, NV Jan 2016 - Present
General Service Technician
Customer Service. Oil changes, vehicle maintenance, technician assisting
Extra Space Storage Venice, CA Jan 2014 - Jun 2014
Assistant Store Manager
Sales, customer service, maintenance to building. Collections calls, took payments. Processed work orders and handled schedules.
Kmart Los Angeles, CA Jun 2012 - Aug 2013
Customer Service Manager
Made Schedules and checked for necessary adjustments. Maintained a high standard of customer service. Managed money circulation and balanced registers. Fixed and shipped broken parts in exchange for new ones. Printed daily reports. Worked with outside vendors. Answered emails and phone calls. Trained team members according to company standards. Managed all team members; their breaks, money and schedules.
Party City Corporation Alhambra, CA Jan 2008 - Dec 2009
Assistant Manager
Set up Planograms, displays and updates. Analyzed store sales reports and sales charts. Worked with money and balanced the safe and registers. Supervised the freight flow, and cashiers. Managed special orders and insured they were done in time. Helped other stores with Planograms and freight flow. Maintained a high standard of customer service. Arranged seasonal merchandise, seasonal diplays and worked seasonal freight. Made employee schedules. Received all merchandise, cashiered, and answered corporate emails and phone calls.
Party City Corporation Los Angeles, CA Mar 2002 - Nov 2007
Receiving Supervisor
Responsible for all of the merchandise. Kept track of multiple purchase orders and tracking numbers. Displayed seasonal merchandise and regular merchandise including signage. Customer service on a daily basis. Received multiple orders a day and entered it in the system. Investigated missing or partial purchase orders. Answered customer questions about merchandise and assembly. kept good time management, paper work organization. Worked with reports on a daily basis. Worked with customer service, freight flow and store presentation. Paper work was completed on a daily basis. Investigated missing merchandise, missing purchase orders and/or partial orders. Time management was a huge part of the job.
Contact this candidate