Don Driver
***********@*****.***
PROFESSIONAL SUMMARY
● Innovative and energetic IT professional with background in system administration and a solid understanding of system design and engineering.
● Proven ability in planning, building, configuring, maintaining, and managing growing enterprise network infrastructures.
● In depth knowledge of ITIL crisis management, disaster, and business recovery and continuity management in a financial environment.
● Advanced knowledge of Splunk and query language.
● Experienced in management of core components, troubleshooting, and monitoring, servers and network security operations in open systems environment.
● Experience in administration of Windows Active Directory and Group Policy, VMware, Citrix, SCCM, SCOM, WSUS, SQL Server, IIS, Exchange, Office 365, Enterprise Vault, SharePoint, McAfee EPO, and Cisco MDS switch fabric interconnect and UCS blades.
● Experienced in storage management of NetApp NASs and EMC, VEEAM and Nimble SANs, and Dell Power Vault DASs devices.
● An effective communicator with a strong work ethic and proven abilities to interface between technical and non technical personnel at all levels to get results.
HIGHLIGHTS of QUALIFICATIONS
● Management of the full life cycle of network and Wintel server infrastructure including setup, RAID, configuration and optimization, upgrade, migration, and de-commission.
● In depth knowledge of ITIL crisis management, disaster, and business recovery and continuity management in a financial environment.
● Advanced knowledge of Splunk and query language.
● Development of security standards and disaster recovery relating to data management. Installation of VMware hosts for vCenter version 6.0.
● Upgrade of VMware vCenter from version 5.1 to 5.5 and 6.0.
● Installation, configuration, and management of IIS.
● Support of HP servers and blades, Cisco MDS switches and UCS blades, and Dell blade servers, Dell PowerVault DAS, NetApp NAS, EMC, EqualLogic, Nimble and VEEAM SAN storage.
● Support of Exchange/Office365.
● System patching and updating using WSUS, SCCM, and Shavlik.
● Installation, configuration, upgrade and management of virtual environments using VMware and Microsoft Hyper-V.
● Automation of environments using Ansible & PowerShell.
● Management of Active Directory domains, trust replication, OUs, and Group Policies.
● Management of Citrix XenApp server farms for thin client applications and VDI configuration. Management of backups using VEEAM, RapidRecovery/AppAssure, Tivoli, NetBackup, Backup Exec., and Symantec EnterpriseVault.
PROFESSIONAL EXPERIENCE
Bank of America, Remote May 2017 – January 2025
Senior Systems Engineer
● Configured and managed security configurations for Linux and Windows servers to ensure compliance with PCI DSS, NIST, and other regulatory standards, improving system security and reducing risk.
● Automated system hardening tasks using Ansible and PowerShell to ensure consistency of the full life cycle of network and server infrastructure including setup, RAID, configuration and optimization, upgrade, migration, and de-commission
● VMware ESXi server and clustered host builds and management.
● AWS and Azure environment management.
● Server builds documentation.
● Incident management and change request management.
● Configured, deployed, and managed enterprise-grade firewall solutions.
● Collaborated with cross-functional teams in an Agile environment to design, implement, and optimize infrastructure systems.
● Advanced knowledge of Splunk and query language.
● Active Directory re-design, audit and migration.
● Scripting using Ansible & PowerShell.
● Windows software packaing using SCCM.
Ocwen Financial, TX April 2016 – April 2017
Systems Engineer
● Assist with Insourcing and migrating systems infrastructure.
● UCS management.
● VEEAM SAN storage backup and replication management.
● ESXi server and clustered host builds for VMware 6.0.
● Building, troubleshooting, and managing client VMs
● Third-tier Office 365/Exchange Support.
● Active directory clean-up.
● Scripting using PowerShell.
Cardtronics, TX March 2015 – April 2016
Systems Engineer
● Windows and RAID configuration, system monitoring and management of 2008 R2, and 2012 Wintel physical and virtual servers.
● Nimble SAN storage management.
● NetApp NAS storage management.
● SyncSort archival management for SAN backups.
● VMware host and VM configuration and management.
● Azure Cloud storage management.
● Sharepoint management.
● Exchange 2013 and Enterprise Vault administration.
● Enterprise vault management.
● Symantec Endpoint Encryption management.
● IIS 7 installation, configuration, and management including analyzing IIS logs to collect information about server events, server performance, and user activity.
● Active Directory Management for sites and domains, trusts and group policies.
● Cisco UCS blade management.
● ESXi server and clustered host builds for VMware.
● Building, troubleshooting, and managing client VMs
● McAfee EPO management.
● Citrix XenApp and VDI configuration and management.
● Patch management using SCCM and Shavlik.
● System monitoring via SCOM.
● Development of automation scripts using PowerShell.
● PCI audit mitigation.
● Group policy management.
Verizon-Terremark, TX November 2013 – February 2015 Systems Engineer
● Design SAN storage for open stack E-cloud services using NetApp and EMC environments over Fiber Channel and iSCSI connections over HA & cluster configurations.
● Implementation of NetApp using Provisioning Manager.
● Cisco UCS blade management.
● Managed and administered SSL/TLS certificates.
● Providing VMs for Managed Hosting as needed.
● Configuration and update of Data ONTAP as needed.
● SnapMirror and SnapVault replication and backup management of NAS systems.
● Configuration of NFS and CIFS volumes over iSCSI and Fiber Channel.
● Scripting using PowerShell.
● Produce Visio elevation diagram and other documentation of system buildout.
● PCI audit mitigation.
Citigroup, TX December 2009 - September 2013
Systems Engineer
● Net App NAS and EMC SAN management for volumes of data across North America.
● Cisco UCS blade management.
● NFS and CIFS volume configuration over iSCSI and Fiber Channel.
● VMware 5.1 management using vSphere.
● Implementation of NetApp using Provisioning Manager.
● Active Directory LDAP domains, trusts, replication, and Group Policy management.
● Citrix XenApp and VDI configuration and management.
● System patch management using SCCM.
● System monitoring via SCOM.
● Configured and deployed SSL/TLS certificates on web servers
● IIS installation, configuration, and management.
● Migrate data to new devices.
● Wintel Windows and RAID configuration, system monitoring and management of Windows physical and virtual servers.
● Work with lines of business to evaluate needs and prepare new volumes as required.
● Scripting using PowerShell and VB Script.
Education:
● Master of Science in Management Information Systems University of Texas, Dallas