Customer Service Social Media

Ayaka Mitsui

Bremerton, WA *****************@*****.*** 360-***-**** www.linkedin.com/in/AyakaMitsui EDUCATION

Associate in Business Anticipated June 2025

Olympic College – Bremerton, WA GPA 4.0

Honor of Phi Theta Kappa

Relevant Coursework: Business Laws, Principle of Accounting III, Microeconomics SKILLS

Software & Tools: Proficient in MS Office Suite, Google Drive, and Canva; Intermediate in Excel. Language: Fluent in Japanese and English - Read, Write, Speak, Listen. Skills: Time Management, Multi-tasking, Quick Learning, Organization, Attention to detail. EXPERIENCE

Magazine Editor, Olympic College - Bremerton, WA January 2025 -Present

• Let the editorial process, overseeing content creation, editing, and coordination with writers, photographers, and designers, result in an increased number of issues published annually.

• Manage publication schedules, ensuring timely delivery of high-quality content and boosting reader engagement.

• Organize a poetry event with 20+ student participants, award prizes and enhance magazine visibility on campus.

• Collaborate with the marketing team to elevate magazine readership through targeted social media campaigns and campus events.

Intake Volunteer, Kitsap Community Resources - Bremerton, WA February 2025 -April 2025

• Assisted low-income individuals in preparing and filing their tax returns, ensuring compliance with IRS regulations and maximizing eligible deductions.

• Collaborated with a team to provide high-quality service during tax season, helping over 100 clients complete their returns accurately and on time.

• Provided clear guidance to clients on tax-related documents, ensuring they understood the filing process and their tax obligations.

Chef and Server, Marugame Udon – Anjo-city, JAPAN April 2023 - June 2024

• Prepared and served udon dishes, maintaining kitchen efficiency and adhering to high food quality standards, resulting in consistent customer satisfaction.

• Delivered excellent customer service, managed orders, and ensured a positive dining experience in a fast-paced environment, achieving a high customer return rate.

• Trained new staff members on food preparation and customer service protocols, contributing to a 20% increase in team efficiency.

LEADERSHIP & PROFESSIONAL DEVELOPMENT

Treasurer, International Club, Olympic College - Bremerton, WA January 2025 -Present

• Manage the club’s finances, including budgeting, fundraising, and expense tracking.

• Collaborate with other club leaders to plan and execute cultural exchange events.

• Updated financial databases, improving data accuracy and accessibility. Fundraiser, Business Accounting Student Club, Olympic College - Bremerton, WA September 2024 –Present

• Organize and manage fundraising events to gather funds for the club’s operations, improving financial sustainability.

• Coordinate logistics, communicate with vendors and sponsors, and ensure smooth event execution.

• Develop marketing materials and strategies to promote fundraising events, increasing club visibility and attracting new members.

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