Marnita Green
Riverview, FL
c: 850-***-****
************@*******.***
Summary
Healthcare compliance professional with over 15 years of experience supporting regulatory adherence, team development, and program management across military, healthcare, and banking sectors. Proven track record in optimizing operational processes and enhancing cross-functional collaboration. Adept at leading complex audits and implementing compliance strategies to mitigate risks and improve organizational outcomes.
Experience
United States Army Reserve, Tampa, FL December 2009 – Current Training Logistics Coordinator
• Coordinated logistics for over 1,000 annual shipments, ensuring timely delivery and compliance with organizational standards.
• Managed contract negotiations with transport providers, achieving a 15% reduction in freight costs while maintaining high reliability.
• Evaluated and negotiated contracts with transport providers, saving the organization 15% in freight costs annually while maintaining a 98% reliability rate for shipments.
• Enhanced inventory management processes, reducing discrepancies by 25% and improving shipment documentation accuracy for over 500 cargo and material shipments annually.
• Successfully reintegrated three soldiers into operational readiness, improving unit performance metrics by 10% and fostering cohesion across teams of 100+ personnel. Agency for Healthcare Administration, Tallahassee, FL September 2017- September 2024 Healthcare Compliance Analyst
• Conducted comprehensive HIPAA compliance audits, implementing policy improvements to reduce risks by 25%.
• Spearheaded detailed reviews of facility SRB reports to validate accuracy, ensure completeness, and identify potential errors, contributing to 100% compliance during regulatory inspections.
• Led the transition to new EHR systems, minimizing disruptions and ensuring data integrity across 150 healthcare facilities.
• Conducted thorough assessments of exception requests, approving or denying based on data collection rules, and provided clear documentation and actionable feedback to facility teams, resulting in 98% adherence to standards.
• Collaborated with senior management to develop and implement robust compliance policies, reducing regulatory violations by 30% and positioning the organization as a leader in healthcare compliance excellence.
• Assisted in the successful completion of external and internal audits, preparing detailed reports and presenting evidence of regulatory adherence for inpatient and ambulatory healthcare facilities.
Centennial Bank Quincy, FL February 2015 – September 2017 Banking Compliance Manager
• Directed a team of 10+ tellers, ensuring adherence to cash handling procedures, regulatory compliance, and bank policies, resulting in a 98% audit success rate during annual reviews.
• Spearheaded employee training programs, onboarding new staff with a focus on compliance, accuracy, and customer service, reducing cash handling errors by 15%.
• Fostered a culture of collaboration and accountability, boosting team productivity by 20% and achieving top performance metrics in the region for customer satisfaction.
• Delivered exceptional service during high-volume periods by efficiently managing teller operations, maintaining detailed transaction accuracy, and resolving customer inquiries promptly.
• Proactively identified growth opportunities, driving new retail and commercial account acquisitions, increasing branch revenue by 12% over two years. First Commence Credit Union Tallahassee, FL May 2013 – February 2015 Bank Teller
• Processed an average of 150+ high-volume transactions daily with 99% accuracy, ensuring a seamless and positive customer experience during peak business hours.
• Utilized multiple banking systems to perform cash management, account inquiries, and transaction processing, ensuring compliance with organizational and regulatory standards.
• Conducted regular audits of cash drawers and transactions, reducing financial discrepancies by 15% and maintaining balanced cash drawers at a 100% accuracy rate during end-of-shift reconciliations.
Skills
• HIPAA Compliance Enforcement • Cross-Functional Team Leadership
• EHR System Transition Management • Contract Negotiation
• Inventory Management Optimization
Education & Certifications
- Bachelor of Science Health Science, Florida Agriculture Mechanical University
- Associate of Arts General Studies, Tallahassee Community College
- Associate of Science Medical Assisting, Lively Technical College
- Unit Prevention Leader Certification, Army Substance Abuse Program
- Basic Life Support Certification, American Red Cross
- Florida Notary Public