Administrative Support Assistant

Seasoned Administrative professional with more than twenty years of experience providing administrative support to Senior Leadership, and staff on various levels. Experienced with coordinating, scheduling/rescheduling meetings. Skilled with purchasing medical equipment and devices. Price quotes and vendor comparisons.

TECHNICAL SKILLS

Operating Systems: Windows 7, XP, 2000 & Vista

Software: Microsoft Office Suite, Microsoft Project, Microsoft Visio, Eagle (registration & appointment system), Facility Wizard, SMS Online Accounts Management & Scheduling System, Unity 22 (Registration), Novell GroupWise, Outlook, Lotus CC-Mail and Organizer, Oracle iProcurement, iPerformance & Payroll, OASIS, TC1 (Payroll), Cerner (Appt. & EMR), Centricity, Quadramed, Webterm, CoPath

CAREER HIGHLIGHTS

HOUSING, HEALTHCARE & CUSTOMER SERVICE

Community, Counseling & Mediation 2025

Administrative Assistant

New York City Housing Authority 2024

Community Associate

Mount Sinai Health 2023 - 2024

Administrative Coordinator

NYU Langone Orthopedic Hospital 2016 - 2023

Radiology Registrar

Visitor Screener

Executive Secretary Nursing Administrator

Bellevue Hospital Center 2014 -2016

Project Manager- Pathology Department

Project Assistant- Patient Safety Associate MD’s Office 2014 -2015

New York Methodist Hospital 2014

Office Manager - Bay Ridge Cardiology

CORE DUTIES

Maintained calendars for COO & President

Set up meetings, which included creating and opening up Zoom for meetings

Set up interviews for various roles at the various sites

Approved time keeping for some of the team members

Answered calls coming into the call center regarding Section 8 processes

Initiated service requests for investigation of various cases

Prepared notes on various processes and procedures

Coordinated interpreter services to clarify and address concerns of tenants

Reviewed submissions for research IACUC including the animals and numbers

Confirmed that OHSQ clearances were appropriately completed

Verified employee compliance with mandatory training

Assigned submissions for review to Vets, Scientists, Doctors and Committee Review Bd.

Met and greeted patients arriving for various Radiology testing

Checked in patients for CT scans, MRIs, Ultrasounds and general X-ray appointments

Provided patients with necessities for Radiology appointments

Printed orders for technicians to perform various tests

Assisted patients with scheduling new or follow-up appointments

Screened visitors entering hospital to visit patients. Checked temperatures and reviewed vaccination cards. Referred visitors for rapid testing if proof of vaccination not available, mask distribution

Maintained calendar for Nursing Directors and Operations Manager

Set up meetings, obtain conference rooms and/or set up Webex meetings as needed

Prepared agendas, minutes and other materials needed for meetings.

Entered data for review into database which tracks volume of patients requiring 1:1 care and cost projections for procedures

Reviewed and entered equipment wish list requests from various patient care units, requested price quotes from vendors, submitted purchase orders as needed.

Provided administrative support to various Nurse Managers as needed.

Uploaded minutes from multiple meetings and various policies to the intranet.

Assisted recruiting manager with verification of nursing credentials and coordinated interviews between Nurse Managers and Agency referrals.

Pulled Purchase Order folders, reviewed original order placed and ensure items received and items ordered match. Updated all Standing and Blanket Order records as necessary.

Called vendors for status update on orders not received, confirmed delivery dates, and notified multiple labs with delivery information. Processed purchase orders.

Checked online system for Purchase Order closures, if open sent requests to receiving department for close out.

Generated change order requests, sent requests to buyers to increase, decrease or delete Purchase Orders.

Downloaded reports on pathology tests performed for multiple sites. Entered statistics into database, confirmed data accuracy.

Generated bills for services provided, created and distributed reports quarterly.

Provided administrative support to Associate Medical Director/Safety Officer, maintained calendar, set up meetings & interviews onsite and offsite, including arranging transport for offsite business.

Reviewed notifications from Patient Safety network, and distributed to the appropriate parties for investigation.

Updated database with investigation results. Reported results to Safety Officer & Committee.

Entered monthly & quarterly required data into Health & Hospital Corporation database.

Collected clinical data for the annual survey from multiple services, submitted data into national database.

Coordinated activities for Annual Patient Safety Week. Coordinator and photographer for the presentation of trophies to 26 departments for recognition for Patient Safety.

EDUCATION

City University of New York, Bernard Baruch College

Project Management Certificate Program

Bachelor of Arts: History

City University of New York, La Guardia Community College

Associate in Applied Science: Business Management

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