Account Manager Business Development

Lesley Garr

Headline:

Strategic Account Manager B2B Business Development Client Relationship Specialist

SUMMARY

“Always deliver more than expected.”- Larry Page

Results-driven Strategic Account Manager with over a decade of experience in B2B sales, business development, and account management. Adept at building and maintaining strong client relationships, identifying new business opportunities, and driving consistent revenue growth. Known for implementing innovative marketing strategies, negotiating high-value contracts, and exceeding sales targets.

I am passionate about delivering exceptional customer experiences and fostering long-term partnerships that benefit both clients and businesses. My strengths include strategic planning, pipeline management, and leveraging data insights to optimize business performance.

Areas of Expertise:

Strategic Account Management

B2B Sales and Business Development

Customer Relationship Management (CRM)

Revenue Generation

Pipeline and Territory Management

Market Trend Analysis

Data Analysis and Reporting

Pricing Strategies and Negotiations

Process Improvement and Financial Reconciliation

Professional Experience

Dumak – Cincinnati, OH

April 2024 – Current

Account Manager – B2B Business Development (April 2024 – Current)

Major Contributions

Spearheaded innovative marketing campaigns to boost brand visibility and customer engagement.

Established new business relationships, securing profitable contracts through networking and strategic outreach.

Conducted in-depth market research to anticipate client needs and stay ahead of competitors.

Cultivated strong client relationships, driving increased repeat business and referrals.

Consistently exceeded monthly sales targets by managing leads effectively and closing high-value deals.

Improved overall sales performance by optimizing pricing strategies and expanding distribution channels.

Marceco Ltd – Grand Rapids, MI

November 2010 – June 2023

Sales Account Manager (November 2010 – June 2023)

Major Contributions

Managed a portfolio of 126 client accounts, ensuring personalized service and satisfaction.

Increased sales volume by adding 120 new accounts in the Cincinnati territory, significantly boosting revenue.

Regularly analyzed market trends to maintain competitive pricing and healthy profit margins.

Oversaw the Midwest territory’s highest-volume account, consistently exceeding sales quotas by 10% or more.

Built strong client relationships by serving as a trusted liaison between the parent company and dealers.

Delivered exceptional support post-sale, resolving customer concerns and maintaining loyalty.

OKL Engineering – Cincinnati, OH

October 2020 – January 2023

Accounts Receivable/Account Executive – Payables and Receivables (October 2020 – January 2023)

Major Contributions

Processed incoming payments, prepared invoices, and reconciled account discrepancies.

Created detailed financial reports, ensuring accuracy and compliance with policies.

Managed multiple accounts, maintaining organization and prioritizing tasks efficiently.

Collaborated with management to maintain payer scorecards and resolve billing issues with clients.

Famous Dave’s Bar-B-Que – Florence, KY

January 2005 – January 2012

Manager Training (January 2005 – January 2012)

Major Contributions

Provided exceptional guest service during high-volume, fast-paced operations.

Cross-trained team members to ensure operational efficiency and effective scheduling.

Verified food preparation met quality and quantity standards, ensuring customer satisfaction.

Processed transactions with accuracy and maintained a professional, friendly demeanor.

Education & Certifications

High School Diploma: Business Management and Marketing Fairfield Senior High School – Fairfield, OH

Undergraduate Coursework University of Cincinnati – Cincinnati, OH (No degree)

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