Linda Gonzales
Albuquerque, NM
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Work Experience
Security Officer
University of New Mexico Hospital-Albuquerque, NM
March 2023 to June 2024
Assisted as needed with ground ambulances
Provided patient and visitor assistance as needed
Performed duties of helicopter ground crew including fire suppression Locked and unlocked hospital doors in accordance with hours of operation Entered various data into the computer and forms, verified data, made corrections and ensure accuracy Provided escort service to and from medical center offices for patients, visitors and staff Transported patients to and from requesting areas in adherence to all safety measures Communicated with patients to inform the reason for transport and to promote learning Maintained a daily log of all encounters, duties and assignments in accordance with department UNMH policy’s
Responded immediately to all reports of fire, smoke and/or fire drills Provided parking control as assigned including; monitoring and removing unauthorized vehicles in patient or employee parking areas, fire lanes, reserved areas and all restricted areas Conducted interior and exterior patrols giving special attention to locked and unlocked doors, unauthorized individuals on premises, suspicious people, safety hazards, vandalism, theft and disturbances
Responded to all situations requiring emergency assistance Performed as UNMH first receivers during incidents, and disasters Maintained and completed awareness of responsibilities concerning current fire and disaster procedures; maintained and completed awareness and compliance with all safety regulations Provided personal protection to all patients, visitors and staff in events of uncooperative, difficult or violent individuals
Conduct incident reports on violations of regulations, policies and procedures Responded to any situation that presented a safety hazard or risk to people and property Monitored, and maintained fire systems throughout the Hospital
Correction Officer
Ford county sheriff’s office
December 2022 to April 2024
Follow specific procedures for processing inmates in and out of custody Maintaining order: Enforcing rules and keeping the peace Supervising inmates: Monitoring activities, work assignments, meals, visits, and recreational programs Searching for contraband: Looking for weapons, drugs, and other prohibited items in people and property Inspecting facilities: Ensuring that security and safety standards are met Service Coordinator
Customer Service Associate
Lowe's Home Improvement-Albuquerque, NM
February 2020 to December 2022
Coordinate installations, answer inbound calls, schedule repairs, order product. Make outbound calls. Security Officer Supervisor
SunStates Security
July 2019 to August 2021
Maintain detailed day logs of patrolled areas.
Assist and direct clients in emergency situations. Patrol premises hourly, ensuring maximum security
Maintain a relationship with local emergency service providers Writing and submitting security reports
Upholding law and order
Setting up patrol zones for police
Using CCTV to evaluate visitor processing and teach officers how to process visitors more effectively Communicating effectively with personnel
Performing administrative duties, such as ensuring security duties comply with laws Corporal
Evolution security
October 2015 to June 2019
Maintain detailed day logs of patrolled areas.
Assist and direct clients in emergency situations. Patrol premises hourly, ensuring maximum security
Maintain a relationship with local emergency service providers Writing and submitting security reports
Upholding law and order
Patrol premises to detect any unsafe conditions
Implement safety and security procedures
Sanction visitors card.
Education
GED
CNM
May 2005 to June 2005