Sales Associate Customer Service
Resume:
Pamela Pekola
Prescott Valley, AZ *****
**********@*****.***
Work Experience
Kitchen Manager/CSR
Circle K-Prescott, AZ
Present
• Maintain accurate stock levels, order, inventory and audit. Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all time. Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies. Food preparation and oversight
Family Caregiver
Private Home & Personal Care-Prescott Valley, AZ
October 2022 to Present
Occasional assistance for father's Parkinsons medical needs, assisting mothers health options as well. Occasional meal preparation, shopping and transportation as needed. Medical Receptionist
Prescott Valley Eye Care Clinic-Prescott Valley, AZ March 2024 to May 2024
Meet and greet patients. Verification of insurances, multi doctor scheduling. Preparing daily medical files. customer service. Provide a great experience. Sales Associate
La-Z-Boy-Prescott, AZ
September 2022 to October 2023
Sales of furniture and accessories, in home design consult. Completing sales contracts and financing. Assist with one on one personal selections.
Sales Associate
Macys Furniture Gallery-Olympia, WA
September 2021 to July 2022
Sales in high end furniture, rug and high quality bedding. Ensure a positive helpful experience. Maintain top sales goals, customer relations. Top sales associate. Sales Associate
Ashley Furniture HomeStore-Olympia, WA
October 2020 to August 2021
Sales of furniture and mattresses, assist in customer selections. Assist in financing options. Million dollar writers list.
Sales Associate
La-Z-Boy-Olympia, WA
June 2020 to September 2020
Sales of furniture and accessories. Assist with customer selections. Review sign documents. Assist with financing. Personalized service and customer service support. Owner/Manager
Pekola Ranch-Rochester, WA
January 1998 to March 2016
Sales, breeding and care AQHA and APHA horses and various clients breeds. Raising and breeding and sales of white German shepherds. Nutrition, training and showing. Implementing daily nutrition programs and training programs for each. Client education and support. Medical Receptionist
Associated Surgeons of WA-Centralia, WA
January 2000 to September 2005
Greet and register patients. Collect payments. Update and confirm insurance information. Multiple phone line operation.
Distribute reports to appropriate physicians.
General Manager
Pietros Pizza-Olympia, WA
September 1999 to January 2000
Oversee daily operations. Daily bookkeeping. Trian, hire personnel. Inventory control. Cash hadling, deposits, comply with all food regulations. Unfortunately they closed there locations. Assistant Manager
Mitzel's American Kitchen-Olympia, WA
May 1995 to December 1998
Opening and closing duties. Cash hadling and daily safe verification. Oversee food production and quality control. Ensure customer satisfaction.
Order and assist in food preparation and serving. Oversee bar area and assist with service. Hiring and traning duties.
Sales Manager
Intros-Olympia, WA
December 1991 to December 1994
Impemplent sales objectives, develop office programs Advertising. Accounts payable receivable and collections. Interview and counsel prospective clients.
Assistant Food and Beverage Manager
Wynham Garden Hotel-Minneapolis, MN
August 1989 to October 1991
General restaurant operations. Forecast and budget control, maintain inventory and cost. Hire, train and schedule personnel.
Education
Associate's degree in Business
Spencer College - Spencer, IA
August 2010 to October 2012
Diploma in Animal Science
August 1995 to September 1997
Skills
• Hospitality
• Microsoft Excel
• Cooking
• High-end sales
• Food preparation
• Organizational skills
• Supervising experience
• Sanitation
• Restaurant experience
• Leadership
• Retail sales
• Cleaning
• Sales management
• Customer service
• Sales
• Time management
• Clerical experience
• Medical terminology
• Forecasting
• Business development
• Medication administration
• Animal care
• Equine experience
• Typing
• Communication skills
• Negotiation
• Presentation skills
• Animal handling
• Microsoft Word
Certifications and Licenses
Driver's License
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