Medical Office Records
Resume:
EARLINE TOBLER, CMBCS
Building 37 Unit 104
Miami, FL 33196
***************@*****.***
SUMMARY OF SKILLS
Medical office administrative professional with extensive customer service experience.
Strong interpersonal skills; ability to communicate in a courteous and professional manner.
Work well in high pressure work environments; quickly learn new procedures.
Knowledge of ICD 10, CPT, MediSoft, collection and documentation of patient information and medical records maintenance.
Computer skills: Microsoft Office Suite (Word, Excel, PowerPoint); type 35 wpm EDUCATION
City College, Miami, FL Dec 2019
Associate of Science in Medical Office Administration/Track in Billing and Coding Relevant coursework: Medical Terminology, Medical Emergencies, Anatomy and Physiology of Structural Systems, Anatomy and Physiology of Organ Systems, Computerized Medical Office Management, Medical Law and Ethics, Medical Insurance, Pharmacology, Medical Records Management, Basic ICD Coding, CPT-Current Procedural Terminology, Computer Applications I and II CERTIFICATION
Certified Medical Billing and Coding Specialist (National Center for Competency Testing) PROFESSIONAL EXPERIENCE
Provider Assist Billing Services, Miami, FL Oct 2019-Dec 2019 Medical Office Administration Externship (160 hours)
Performed insurance verifications and authorizations and filed paperwork.
Entered patient information using MediSoft software.
Posted remittances, made adjustments and wrote off Medicaid accounts. Macys, Miami, FL 2016
Cosmetics Department Associate
Provided exceptional customer experience by demonstrating use of products
Performed other customer-facing duties as needed.
Recommended products to suit the customers' coloring, skin-type and face shape.
Carried out routine sales tasks such as wrapping purchases and handling payments. Alorica, Miami, FL 2015
Customer Services Representative/Sales
Handled inbound calls from customers.
Set up new internet accounts.
Responding to customer complaints in a professional manner. Interactive Response Technologies, Miami, FL 2012-2014 Customer Services Representative
Answered inbound calls from customers and received payments.
Navigated through the internet.
Changed services plans and data usage.
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