Customer Service Data Entry

JUDITH HORVATH

**********@***.***

CAREER OVERVIEW

Accomplished business professional with strong verbatim transcription, customer service, administrative, organizational, and keyboarding skills in the insurance industry. My forte was recorded statements. Multi-tasking and time-sensitive documents were a big part of my positions, along with customer service and discretion.

SKILL HIGHLIGHTS

• Data Entry

• Verbatim Transcription of multiple people

• Transcription of recorded statements, business letters, manuals

• Customer Service

• Human Resources backup

• Adaptability

• Multi-tasking for time sensitive material

PROFESSIONAL EXPERIENCE

Administrative Assistant/Part-time Bookkeeper, Sheppards Mill Truck & Auto

• Customer Service

• General Correspondence

• Recording/filing all incoming invoices, mail

• Business closed

2-R Contractors, Mt. Laurel, NJ

Owner of Company

• Customer Service

• All correspondence, bookkeeping, payroll for new business, scheduled loads

• Scheduled drivers

• Business sold

Supervisor Processing Support

Selective Insurance Company, Mt. Laurel, NJ

• Transcription/data entry (priority), recorded statements, reports, general correspondence, filing mail

• Customer Service

• Claims/Underwriting support – all transcription/forms/customer service for all adjusters

• Office procedures

• Support training

• Supervised 10-15 people

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