Customer Service A Team
Resume:
Erie, Pennsylvania *****
****************@*****.***
Spencer Roberts
Professional Summary
I am a very quick learner with many different skills I have learned from previous opportunities. I would be honored to improve and possibly help others as well!
SKILLS
● Customer Service
● Organization
● Teamwork
● Consistent in improving
● Experience
● Communication Skills
● Manual Labor
● Leadership/management
● Quick Learner
● Inventory
● Shipping and Receiving
● Computer skills
● Heavy warehouse equipment (forklift, high-lift, electric ride-on pallet jack etc..)
EXPERIENCE
Midwest Kitchens - Warehouse and Cooler Supervisor October 2023 - Present
Midwest Kitchens is a large but still growing sou vide Meat Processing facility. I was hired on as a simple process worker and over time in my first few months was able to show my work ethic, leadership and communication experience to get promoted to a newly placed position which was the warehouse and cooler supervisor. As the supervisor I had a team that I would lead and guide to successful orders being shipped out of the building, while keeping my team hardworking and on their toes I would also assist in any way I could to help them succeed.
Buffalo Wild Wings — Server/Cashier
January 2022 - Present
Buffalo Wild Wings is a great workplace, always surrounded by great co-workers and pleasing customers. I’ve really moved my way up at this occupation, I started as a simple greeter/host. I was moved up to cashier only a few months after showing my customer service and work ethic. After taking orders and proving my communication skills, I was bumped up to become a server. Being a server has taught me so much not only how to make customers and co-workers happy, but how to handle so many tasks at one time, including always helping my fellow workmates while handling my own tasks as well. Target — Inbound/Stocking Associate
August 2021 - January 2022
At target, this seasonal position taught me the discipline to be at work everyday and to put everything into my work day I could to get stuff done. I say this because transferring from a 2nd shift to a 4am morning shift was difficult at first but it taught me a lot about dedication and having love for your job. This position was short unfortunately because it was only seasonal but in the few months I was taught a lot more about moving heavy items including pallets of merchandise, teamwork as we were constantly working with a team to unload the truck and stock shelves, and customer service.
Sky King Fireworks — Salesman/Stocker
May 2021 - July 2021
At Sky King I had various duties, in the beginning of season I distributed stock and unloaded freight while collecting inventory. As we got further into season I was placed on the sales floor to teach customers information on the fireworks for their safety and I would help customers find exactly what they were looking for. The sales position was a very good opportunity for me to enhance my communication and customer service skills.
Planet Fitness — Overnight Front Desk Associate
October 2020 - April 2021
At Planet Fitness I had multiple opportunities to enhance skills such as customer service to any and all members in the gym. Also, I was able to improve my janitorial skills. I would clean the gym overnight and do any tasks that needed to be done, including heavy lifting while moving equipment, cleaning the gym so it was sanitary for the morning, and keeping track of inventory. Home Depot — Freight Team Associate
June 2020 - October 2020
At Home Depot I would unload freight about every other day from the truck, while organizing all the merchandise by aisle and bay. After the truck was empty and everything was organized, me and the freight team would stock everything onto the shelves. This position was a very good opportunity to help improve my organization and teamwork capabilities. This job also helped me learn how to safely move/pick up heavy items.
EDUCATION
Jefferson Area High School - Jefferson, OH
2016 - 2020, High School Diploma
In High school I kept a good reputation with my grades and took advanced classes such as AP U.S. History, AP Composition and Language, Chem 1 and Chem 2.
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