Customer Service Appointment Scheduler

Anna L Frazier

**** ******** ***** ● Nashville, Tennessee 37207 ● 615-***-**** ● *************@*****.***

Work Experience

JobTitle

From Month From Year - To Month To Year

COMPANY

Location

Patient Service Representative

September 2011 - Present

MONROE CARELL JR. CHILDRENS HOSPITAL

Nashville,TN

Customer Service,Telephone etiquette,Patient Appointment Scheduler,Cash Management,Insurance Updates and Patient Check In/Out

Front Desk Receptionist

June 2011 -September 2011

EMBASSY DENTAL

Nashville,Tn

Customer Service,Telephone etiquette,Patient Appointment Scheduler,Cash Management,Insurance Updates and Patient Check In/Out

Front Office Coordinator

April 2008 - December 2010

UROLOGY CONSULTANTS OF KNOXVILLE

Knoxville,Tn

Customer Service,Prepare Patient Charts,Medical records

End of the day reports,Telephone etiquette,Patient Appointment Scheduler,Cash Management,Insurance Updates and Patient Check In/Out

Medical Records Clerk

July 2007 - April 2008

ST. MARY’S PAIN CENTER

Knoxville,Tn

In this position I was responsible for putting patient information into charts. Responsible for Scheduling appointments and drug screens. I conducted Pre-certifications. I checked patients in and out for office visits.

Medical Records Clerk/Front End Receptionist

January 2002 - July 2007

INTERNAL MEDICINE WEST

Knoxville,Tn

In this position I was responsible for Front desk of checking patients in and out. In this position l was responsible for scheduling appointments. I verified insurance and benefits for procedures. I entered billing to assist with posting charges and coding.This position entailed patient coordinator/insurance verification. Prepared charts for the following business day. Collected old debts. Set up payment plans as well as scheduled appointments.

Education

High School

CLINTON HIGH SCHOOL

Clinton,Tn

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