health informatics

Katherine Latchana

************@*****.*** 347-***-**** South Richmond Hill, NY 11419

Dynamic healthcare professional transitioning into health informatics, equipped with a robust background in pharmacy operations, clinical support, and data management. Eager to secure an entry-level health informatics position, where I can effectively utilize my knowledge in healthcare technology, patient care, and data-driven decision-making to enhance operational efficiencies.

EXPERIENCE

Northwell University Hospital

Certified Pharmacy Technician May 2022 - Present

• Responsible for processing and dispensing medications per hospital policies, ensuring precise adherence to patient safety protocols. • Oversee inventory control and management of automated dispensing systems to streamline operations. • Collaborate with healthcare teams to address medication inquiries and resolve discrepancies regarding medications. • Maintain compliance with regulations around medication storage, including hazardous and refrigerated drug protocols. • Participate in continuous training to stay current on pharmaceutical practices and hospital procedures.

Walgreens

Pharmacy Operational Manager May 2021 - January 2025

• Led daily pharmacy operations and workflow management, enhancing efficiency in patient care and team collaboration. • Supervised the entry of prescription data, patient registration, and medication preparation tasks. • Assisted pharmacists in delivering immunizations and comprehensive patient counseling on medications. • Managed staff training, scheduling, regulatory compliance, and implemented operational enhancements to improve service delivery. • Successfully processed and dispensed an average of 200–300 prescriptions daily, while ensuring accurate record-keeping and inventory management.

Hamas Pik Care

Home Health Aide December 2017 - October 2022

• Supported patients with daily living activities, medication management, and transportation to medical appointments. • Maintained thorough patient health records, including vital signs and medication history, to support clinical care. • Ensured adherence to established medical regimens, fostering improved patient health outcomes.

Medical Office of Dr. Gurmukh Raince, MD

Assistant Manager December 2015 - June 2017

• Managed scheduling for patients while verifying insurance coverage and overseeing medical billing procedures. • Assisted in clinical procedures, including conducting EKGs, spirometry tests, and monitoring vital signs. • Maintained comprehensive electronic health records (EHR) utilizing Practice Fusion and provided patient education on preventive healthcare.

EDUCATION

University of Pittsburgh Pittsburgh, PA

Master of Science in Leadership in Health Informatics December 2024

Hofstra University Garden City, NY

Bachelor of Science in Community Health May 2016

Nassau Community College Garden City, NY

Associate Degree in Liberal Arts December 2012

SKILLS

• Certifications: Certified Pharmacy Technician, Microsoft Office Certified (Excel, Word, PowerPoint, Outlook), Electronic Health Record (EHR) Systems: Practice Fusion, Sunrise

• Other: Health Informatics & Technology, Healthcare Data Management, Project & Workflow Coordination, Clinical & Administrative Support, Communication & Leadership

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