Jan Richardson
Apollo Beach, Florida 33572
March 8, 2025
Dear Madam/Sir,
I am writing to express my desire to explore employment opportunities with your company. I have taken the liberty of enclosing my resume for your review. Thank you in advance for your consideration.
I have had experience in Dental terminology. My efforts have consistently resulted in improved quality, customer/patient relations, and cost reduction through negotiations with insurance companies. Some of specific accomplishments include:
* Facilitating personnel dental for PPO insurance enrollment and claim forms.
* Submit Insurance claims with the proper CPT Codes.
* Prepare accounts payable vouchers, maintain billing ledger and submit insurance billings forms.
*Contact Insurance companies for authorization and verification of entitlement.
*Calculated payroll shift differentials, organized and processed time cards for payment.
*Obtain patient history, x-rays, and Insurance information.
*Impute patient information and charges into the database.
*Experience in Windows, Word, Excel, Access, and Eagle soft and Genesis software. Because of my diversified background, I have demonstrated ability to assimilate into new situations quickly with a minimal learning curve. I have an extensive background in office management, customer relations, computer and dental technology. I am able to generate ideas. I work well with customers, patients and employees to determine needs and arrive at solutions that all parties can live with and support. This type of support will help growth and evolution of your business.
I would like to discuss how my background could assist you in achieving your organizational objectives. To that end, I will contact you in the near future. Thank you for your time and consideration.
Sincerely
Jan Richardson
Encl: Resume
JAN L. RICHARDSON
PROFESSIONAL OBJECTIVE
Dr. John Cliff/Dr. John See, Camarillo, CA. (General Dentist) 09/2003 to 02/2025 Office Manager
Manages front and back office. Prepares weekly and monthly financial reports. Collects and records all patient and Insurance payments. Submits all Insurance claims with the proper CPT codes to the various PPO Insurance Companies and confirms the patient benefit before their first visit to the office. Solves any problems that may occur with Insurance companies. Handles all treatment plans and discusses with patients the affordable payment options. Handles and solves all delinquent, small claims and collection accounts. Typed correspondence letters. Confirms all appointments for the office and ensures that the schedule is full for the month and makes sure the office runs smoothly. Assist with the dental assistant in the back when needed to help the office run on time. Schedules all training and CPR classes. Dr, Mohammed Elshafie, Camarillo, CA. (General Dentist) 10/00 to 01/05 Office Manager
Manages front and back office. Runs daily and monthly meetings. Collects and records all payments. Prepares weekly payroll report. Handles and solves any problems that may occur with Insurance companies. Organizes all company social functions. Prepares weekly time cards and payroll information. Organized and distributed incoming/outgoing mail. Oversees all incoming calls. Assist with back when needed.
Dr. Michael Morrissette, Camarillo Ca. (Oral Surgeon) 04/97 to 10/00 Administer/Financial Coordinator
Submits all Insurance claims with the proper DC-9/CPT codes to the various Insurance Companies HMO/PPO, and solves any problems that may occur. Contact Insurance companies for authorization and verification of entitlement for daily procedure and hospital surgeries. Collects and records all daily payments. Handles and solves all delinquent, small claims and collections accounts. Runs monthly financial reports and sends out patient statements. Prepares a daily bank deposit and day sheet. Oversees scheduling and office duties. Coordinate CPR classes for staff personnel. Planned office functions and training seminars when needed. Handled all marketing programs. Typed correspondence letters. Assisted in the back office when needed and discharged patients.
Delta Microwave, Inc., Camarillo, CA 11/91 to 11/96
(Secretary)
Manages the front office. Coordinates all invoices and monthly job cost reports for the president of the company. Facilitates personnel health and dental for HMO and PPO insurance enrollment claims forms. Interprets coverage questions and resolves complaints. JAN L. RICHARDSON
PROFESSIONAL OBJECTIVE
Las Posas Clinical Laboratory, Camarillo, CA. 03/90 to 10/91
(Secretary)
Provides clerical support for a laboratory that handles approximately 45 patients a day. Responsible for marinating ledgers on all blood and urine profiles distributes results to physicians. Prepares accounts payable and maintains billing ledger, Prepares and submits insurance billing forms. Schedule patient appointments A Challenging position that will expand my knowledge while enhancing my professional development.
SUMMARY OF QUALIFICATIONS
*Background includes over 25 years experience in dental office positions complemented with the
following specific knowledge:
*General Office Procedures
* Insurance billing/ Complaint Resolution/Collections
* DC-9/CPT Codes/Patient and Hospital Authorization
* Data Processing/ Data management
* Purchase Order/Invoices Reconciliation
*Education:
*High School Graduate
Ventura Senior High School-1979
*Completed the Prescribed Course of the Certification for the Oral and Maxillofacial Surgeons 1988.
*Computer/Office Skill:
Software- WordPerfect, Microsoft Word, Access, Microsoft Office, Page Office Excel, Database Systems, Windows Software, Eagle Soft Genesis Software.
*Hardware Office Equipment
Gateway, Del, Hewlett Packard (Computers)
Communication Systems: 10 key/adding machine (by touch) Fax machines, numerous types of copiers/printers.
Personal Strengthens
Ability to generate enthusiasm in subordinates. Conscientious. Organized. Dedicated to quality performance. Team Oriented. Focused on task Initiatives to meet business objectives.
Professional approach to all endeavors.