Scrum Master Project Management

Bahisha Braimah

Bayonne, NJ ***** • 917-***-**** • **************@*****.*** • linkedin.com/in/Bahisha Braimah Professional Summary

Certified Project Management, Certified Scrum Master, and CAPM Certified professional with over 5 years of experience managing projects across industries such as IT, healthcare, insurance, and administration. Proficient in stakeholder communication, risk mitigation, and cross-functional team leadership, with a proven track record of delivering complex IT initiatives on time and within scope. Adept at leveraging project management methodologies, optimizing workflows, and utilizing tools to drive operational efficiency and meet strategic objectives. Skilled in project scheduling, budget management, claims analysis, and fostering collaboration in fast-paced, technical environments to achieve business goals and exceed client expectations.

WORK EXPERIENCE

Black Car Fund • NY • 02/2020 - Present

Project Manager / Occupational Injury Management • Full-time Yeshiva University • NY • 12/2019 - 01/2020

Scrum Master / Analyst • Full-time

COLUMBIA UNIVERSITY • NY • 03/2017 - 12/2018

Project Assistant • Full-time

Spearhead workers’ compensation insurance projects, including process automation and compliance initiatives, ensuring adherence to state regulations.

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Develop and manage comprehensive project schedules to ensure timely completion of deliverables for claims processing and risk mitigation.

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Collaborate with internal departments, legal teams, and external stakeholders to ensure seamless communication and compliance with labor laws.

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Utilize Agile methodologies to manage system upgrades for claims tracking, reporting, and risk assessments, enhancing operational efficiency

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Deliver regular reports on claims performance, project status, and risk factors to executive stakeholders, improving decision-making processes.

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Conduct in-depth claims analysis, identifying trends, assessing risk factors, and implementing strategies to reduce claims- related costs.

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Facilitated Agile practices by organizing Scrum ceremonies, including daily stand-ups, sprint planning, and retrospectives.

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Developed schedules for project tasks and coordinated with faculty and IT teams to ensure timely delivery of project milestones.

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• Collaborated with stakeholders to align project deliverables with institutional goals and priorities.

• Provided administrative support to improve workflow and ensure compliance with university standards

• Supported project managers by preparing reports, maintaining project documentation, and updating schedules.

• Developed and maintained detailed schedules, ensuring alignment with project timelines and deliverables.

• Assisted in tracking deliverables, budgets, and dependencies to ensure projects remained on track.

• Coordinated with team members and stakeholders to resolve scheduling conflicts and ensure seamless execution. OFFICE OF LEARNING SERVICES • OSWEGO • 03/2015 - 05/2016 Administrative Assistant • Part-time

PATIENT CARE TECHNICIAN MORNINGSTAR RESIDENTIAL CARE • OSWEGO, NY • 01/2013 - 01/2015

Patient Care Coordinator

EDUCATION

BACHELOR OF ARTS in Human Development and Business Administration STATE UNIVERSITY OF NEW YORK- COLLEGE AT OSWEGO • OSWEGO, NEW YORK CERTIFICATIONS

Certified Associate in Project Management

Certified Scrum Master (CSM)

Project Management Certificate

SKILLS

Skills:: Asana, Claims Analysis, Communication, Contract negotiation and vendor management., Ecase, Excel (Advanced), financial software for budgeting, GitHub, Google Workspace, HIPPA Compliance, Jira, Kanba, Leadership, Microsoft Project, Microsoft Teams, Monday.com, Payroll, Power BI, QuickBooks, Regulatory Compliance, Risk Management, Riskmaster, Risk Mitigation, SAP, Scheduling, Sharepoint, Smartsheet, Stakeholder Communication, Time Management, Trello, Waterfall, Xybion

• Developed schedules for office operations to improve resource allocation and task prioritization.

• Supported office operations by maintaining schedules, managing correspondence, and organizing documentation.

• Monitored and organized project resources, ensuring timelines and budgets were met.

• Scheduled patient appointments, procedures, and follow-ups to ensure timely and efficient care delivery.

• Managed patient records, ensuring accurate documentation and confidentiality compliance.

• Communicated with patients and families to provide updates, clarify care plans, and resolve inquiries.

• Supported nursing staff in administering basic treatments and facilitating seamless patient care.

• Proactively addressed patient concerns and resolved issues to enhance their care experience.

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