Social Media Customer Engagement

MAYOWA ADEDIRE OYEBAMIJI

**.*********@*****.*** linkedin.com/in/mayowa-oyebamiji-308a25199 X & IG@MRGA2XO WORK EXPERIENCE

Simplecx by Retink. Bonn, Germany. (REMOTE)

Lead generator & Business Developer Mar 2025 - Present Spearheaded a subscription model transformation, replacing a complex credit-based system with a tiered, feature- based structure, improving user experience and market competitiveness. Drove a 68% increase in customer growth by proposing and implementing AI-powered features like content personalization, SEO optimization, and automated social media posting. Enhanced user retention and conversion rates by advocating for a 14-day free trial, leading to improved customer trust and higher subscription upgrades.

OOJO (REMOTE) San Mateo, UNITED STATES

Travel Consultant Jun 2024 - Dec 2024

Assisted clients with flight bookings, itineraries, and ticketing using Apollos, Amadeus, and Sabre GDS, ensuring seamless travel planning.

Managed ticketing codes and optimized pricing strategies, generating $15,000+ in revenue within three months while securing cost-effective travel solutions.

Provided exceptional customer service, handling cancellations, rescheduling, and personalized travel recommendations.

CSMP INTERGRATED SERVICES Abuja, NIGERIA

Sr. Business Developer Jun 2021 - Dec 2024

Led business growth initiatives using CRM tools (Salesforce, HubSpot), implementing strategies that drove a 28% profit increase and positioned the company for 53% projected growth over five years. Developed and executed sales strategies using Google Analytics and Tableau to identify market trends, negotiate high-value deals, and expand partnerships.

FEDERAL CAPITAL TERRITORY ADMINISTRATION Abuja, NIGERIA Procurement Officer & Financial Analyst Nov 2018 - Jan 2024 Managed procurement operations using SAP Ariba and Oracle Procurement, ensuring compliance, optimizing vendor selection, and achieving cost efficiency.

Conducted financial analysis and budget planning with Excel, Power BI, and QuickBooks, identifying spending trends and providing strategic insights for better resource allocation. Worked closely with the Director of Treasury, streamlining procurement and finance processes for faster decision- making and improved fiscal management.

CERTIFICATIONS.

Chartered Institute Of Purchasing And Supply Management Of Nigeria (CIPSMN). Masters In Business Administration (MBA).

The Accounting Technicians Scheme West Africa (ACA-ICAN) CPA Canada-certified. LTVPLUS Remote Customer Support.

Independent Travel Manager Certification.

EDUCATION

University of Ilorin (UNILORIN) Kwara State

B.Sc. Finance

Nasarawa State University, Keffi (NSUK) Nasarawa State Masters In Business Administration (MBA) 3.7/4 CGPA LEADERSHIP EXPERIENCE

WORLD SAFETY ORGANISATION Kwara, NIGERIA

Volunteer Experience Apr 2017 - Dec 2017

Coordinated with a team of 15 volunteers to distribute essential health resources, impacting more than 2,500 families and achieving a satisfaction rating of 95% through follow-up surveys on service quality. Chapel Sec. School Kwara, NIGERIA

School captain Feb 2009 - Jun 2012

Championed team cohesion initiatives by organizing weekly strategy sessions and motivational workshops, resulting in a 40% increase in player attendance and engagement throughout the season. SKILLS & INTERESTS

Skills : Project Management, Public Relations, Strong Leads Management Skills, Critical Thinking and Resilience, Digital Marketing, Proficiency in CRM & ZOHO Expert, Effective Communication, Teamwork & Time Management

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