COMISHA PAYNE
Professional Summary
Experienced professional successful at reducing costs, increasing productivity, and maximizing customer satisfaction. Remarkable leader with strong communication and conflict resolution abilities with 15+ years of progressive leadership experience
Skills
2+ years of experience working administratively in the Logistics Industry
10+ years of experience leading and managing highly effective teams.
10+ years of accounts Receivable, accounting, financial record, and bookkeeping
Knowledge of Office Management Software such as QuickBooks, Microsoft Suite, and PeopleSoft
Professional Experience
Administrator Asset Rail 09/2023 to 12/2024
Clean Harbors – East Chicago, IN
Construct daily rail paperwork, switch requests, BOL creation, gauge tables, to ensure accurate rail-related, time-sensitive purchase orders.
Allocate 25+ rail cars to the appropriate track. Execute strategic plan based on railroad schedule and resource capacity.
Partnered with external business partners to resolve purchase order errors and confirm the accuracy of orders.
Collaborate with the rail asset manager and coordinators to implement annual rail car cleaning plans. Delegate tasks and cleaning schedule to rail care cleaners.
Manage, edit, and process a high volume of accounts receivable claims.
Traffic Coordinator 11/2021 to 08/2023
Edsal Manufacturing – Gary, IN
Developed and managed document-tracking procedures and data-gathering processes.
Balanced workloads and assign specific tasks to team members to accomplish objectives
Corresponded deadlines and established benchmarks for incremental departmental success.
Organized frequent meetings for team members to report and track status of material movement. Lead the discussion on traffic coordinator updates.
Performed continuous evaluations of labor hours and expenses to maintain budget controls.
Communicated effectively with shippers to resolve shipment issues, damaged materials, and shortages.
Administrative Assistant 09/2021 to 11/2021
Hanson Logistics – Hobart, IN
Executed record filing system to improve document organization and management.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and submitted purchase orders to maintain stock levels.
Managed and monitored office calendars for executive staff to plan meetings, activities, and travel to maximize productivity.
Call Center Agent 06/2019 to 07/2021
Arise – Hobart, IN
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Applied strong communication and negotiation skills regarding refunds and merchandise exchanges.
Leadership Experience
Executive Chef 11/2011 to 06/2019
Moonmeals – Chicago, IL
Created, led, and managed catering company to serve 9000 units per day for 41 locations. Sold company due to the pandemic.
Catering Manager 08/2009 to 04/2013
Aramark – Chicago, IL
Met with and secured clients by outlining desired goals and prepared quotes for overall catering costs.; Set schedules for 10 staff members by planning and designating shifts and hours.
Education
High School Diploma, Vallejo High School – Vallejo, CA
Gary, IN 46402 219-***-**** **************@*****.***