Service Representative Customer
Resume:
KENYA ARRINGTON
Far Rockaway, NY 11691
****************@*****.***
OBJECTIVE0 To obtain employment within a company where I can utilize my skills. SKILLS & ABILITIES Easy learner, follows directions. Self-motivated, takes pride in completion of assignments. Good manual.
EXPERIENCE AMAZON, SHIPPING CONSULTANT
09/12/2023- Present
Recieved packages from third party vendors to check for quality issues Repack items if necessary and then transport to customers after printing and packaging merchandise.
EQUINITI, CUSTOMER SERVICE REPRESENTATIVE
11/03/2023- 02/15/2024
Takeshareholders vote on certain changes in their account UBER, DELIVERY DRIVER
06/02/2021- Present
DOORDASH, DELIVERY DRIVER
02/09/2021- Present
AMAZON WORK FROM HOME, CUSTOMER SERVICE REPRESENTATIVE 04/23/2020- 09/04/20
Heavy volume incoming calls back to back regarding orders, cancellations and/or payment issues. Walk customers through step by step procedures in placing orders as well troubleshooting all issues. CONCENTRIX/ APPLE WORK FROM HOME
Customer Service Representative
06/22/2018- 11/14/19
Answer high volume incoming calls, troubleshooting technical issues with all Apple products. Upsale Apple products
SITEL, CUSTOMER SERVICE REPRESENTATIVE WORK AT HOME 10/2017- 04/19/18
Resolution specialist with Toys R Us, Walmart and Turbotax, Assissted customers on all aspects of their inquiries.
QUALITY INN, KITCHEN WORKER, HOUSEKEEPER
08/2015 – 12/2017
Setup kitchen and served continental breakfast for hotel guests. Disassembled kitchen for cleanup and sanitation. Cleaned rooms and bathrooms for the hotel.
ACTIVE HOME CARE, CUSTOMER SERVICE REPRESENTATIVE
06/2010 – 09//2014
ANSWERED PHONES, SOLUTION SPECIALIST, PROCESSED MAIL FOR PROPER DEPT, PAID INVOICES, SETUP APPOINTMENTS. OPINION ACCESS, PHONE INTERVIEWER
10/2007 – 12/2010
ENGAGED CUSTOMERS IN LENGTHY PHONE INTERVIEWS WITH CUSTOMERS ON A AUTO DIALER SYSTEM. RATING CUSTOMER SATISFACTION WITH VARIOUS PRODUCTS.
COMMUNICATION EDUCATION ALBANY TECHNICAL COLLEGE, ALBANY, GA. CURRENTLY ENROLLED FOR COMPUTER REPAIR
ONLINE CLASSES FOR COMPUTER REPAIR.
WYANDANCH HIGH SCHOOL, WYANDANCH, N.Y.
GRADUATED 1981 REC’D H.S. DIPLOMA
REFERENCES BILLIE SHEFFEY, GOVENEUR’S BOARD
138 FORCE DRIVE, ALBANY GA 31705
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