Customer Service A Team

Mckenzie Ayres 503-***-****

******.*****@**********.***

WORK EXPERIENCE

Server, Shari's Cafe & Pies

APRIL 2021 - OCTOBER 2022

● Managed a section of up to 8 tables during peak hours, ensuring that each table was served promptly and accurately

● Followed all sanitation, food handling protocols, safety policies and procedures, and regulatory authorities as required.

● Operated cash register to receive payments and issue change in a prompt and efficient manner

Server, Denny’s

JANUARY 2019 - MARCH 2020

● Responsible for maintaining up to date on knowledge of the restaurant menu

● Demonstrated excellent multi-tasking skills by efficiently managing multiple customer orders

● Assisted in kitchen operations by providing food preparation and production, as well as cleaning and sanitation duties VOLUNTEER EXPERIENCE

Volunteer Construction Worker, Portland YouthBuilders OCTOBER 2023 - PRESENT

● Collaborates with a team to complete community projects in an efficient and timely manner

● Assists in the construction and repair of structures and fixtures

● Maintains a clean and safe job site by removing hazards and disposing of waste

EDUCATION

Portland YouthBuilders,Construction Program

OCTOBER 2023 - PRESENT

Pursuing GED while receiving job training in construction which includes: tool training, safety training, communication, customer service and working collaboratively.

SKILLS

Safety compliance

Hand tool usage

Inspecting and measuring

Supply inventory

Site maintenance

Site cleanup

Lifting and moving supplies

STRENGTHS

Collaboration

Active Listening

Teamwork

Communication

Persistence

Patience

Attention to detail

Punctuality

Leadership

Resilience

LICENSES & CERTIFICATIONS

OSHA-10

Certified Guest Service

Professional: Oregon Tourism

REFERENCES

Roe O’Donnell,Construction Trainer, Portland YouthBuilders 267-***-**** Tanya Silva,Career Advocate, Portland YouthBuilders 971-***-****

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