Customer Service Social Media
Resume:
Abdel Daoudi
Romulus, MI *****
******************@*****.***
Professional Summary
I am open minded,easy going, coachable, relatable, determined,easy to work with,honest and always work in the spirit of excellence. I have strong work ethics, integrity and morals. I will represent any company I work for in the best way possible. My greatest passion is travel, mutual understanding,peace and coexistence. Sales, marketing and customer service come very easily to me but I can work other jobs even the ones that require lifting, storing loading I give 100% to everything I do. I can do any job as far as I get the training for it. I love communicating with people and thrive on motivating individuals to be the best version of themselves. I am compassionate and patient and love meeting new people. I am a natural born counselor and am easily relatable.
Authorized to work in the US for any employer
Work Experience
Packer
Panera Bread-Romulus, MI
February 2024 to Present
Travel Blogger
Myself
Tips and recommendations for travelling internationally especially to Morocco. Itineraries and travel planning.
A speech in a US national event
Faith and blue.-Brown's town, Michigan
October 2023 to October 2023
I and other people were warmly welcomed by the Brown's town police department to that outstanding" Faith and Blue "event which was organized by that amazing Police department. The event was about
"celebrating our similarities and differences in the community". That title was extremely appealing for me to attend, as it is my main interest and focus. I was more than happy to participate. I gave a speech about how important for us to recognize our similarities and differences and celebrate them by sharing this world we live in. After my speech I had some talk with the police as well as with the people from different faiths such as sikh, Hindu, Christians Looking forward to participating in some events like that. Teacher
School Alfath-Essaouira
September 2020 to July 2023
I worked as a teacher and I managed a group of 250 students. Not only that I was teaching but I was also motivating,counseling my students and give them the best tips into their careers. I still get messages of gratitude from them. Club manager
Alfath school-Essaouira
October 2021 to June 2023
Leadership and counseling
Promoting peace and understanding.
Teaching values of coexistence and tolerance.
Diversity and cohabitation.
Managing a group of students.
Travel marketer
Akaltours-Morocco, IN
February 2020 to June 2023
Travel planning
Creating itineraries.
Marketing the website in all the social media platforms including Instagram, Facebook. Event Planner
Coexistence and tolerance club-Essaouira
September 2020 to May 2023
In travel industry:
I organized events about Marrakech city and it's history for clients visiting the hotel at that time. I have delivered some speeches about the rich history of the city. I also organized some new year parties for the guests by dividing the event into three parts: the first was food with some music. The second was to get some clients to sing a song in front of everyone. The last one was for cultural exchange.
Besides that, I also plan travel events and itineraries for people wanting to visit Morocco. In the education field :
As a teacher I organized some very interesting events under my club " tolerance and Coexistence". I welcomed students from different countries to meet with Moroccan students and exchange their own thoughts and make friendships. One group of students came from the USA with their French teacher in an organized trip by ( Gusto trips) and I planned a meal sharing event at a local restaurant in Essaouira. The students from both parties loved it and some of them are still friends. Customer Service Representative
Akalinoo-Morocco, IN
February 2020 to May 2023
I worked as a customer service representative.
Maintaining good communication with clients and give the best possible quality service. Marketing the travel business throughout all channels in the social media. Call Center Agent
Marrakech
January 2020 to May 2020
I worked as a call center agent for a company in Marrakech Morocco. I used to sell products over the phone for clients.
Customer Service Representative
Riad princesses du desert-Morocco, IN
March 2014 to September 2016
Clients reception.
Communication.
Customer service.
Problem solving.
Entertainment and music.
Empathy.
Tips and recommendations.
Touring and activities.
Workshops.
Knowledge of Spa and wellness.
I helped the hotel classification betterment in TripAdvisor and Booking. From 8 in booking grade to 9 grade. From 83 to ong the best 20 riads/ hotels in Marrakech city. I also managed to give the best customer service and clients were very satisfied. Workshop Leader
Riad princesse du desert-Marrakech
August 2015 to August 2016
Leading Moroccan cooking classes workshops.
Henna tattoos workshops.
Mint tea demonstration workshops.
Workshops about the history of food making...
Shipping
Samira riads-Marrakech
November 2014 to February 2015
I used to ship Moroccan artifacts such as carpets, traditional clothing, rugs, lamps using post maroc or DHL to send them to our clients in Europe and England. Agriculture Worker
Right At Home-Morocco, IN
January 2003 to September 2009
Working in the farms.
Digging tunnels.
Planting and harvesting.
Labour work.
Watering the fields.
Education
Bachelor's degree in ESL Education
Faculty of education - Morocco, IN
September 2012 to July 2013
Bachelor's degree in English linguistics
Cady ayyad - Morocco, IN
September 2009 to June 2012
Skills
• Research
• Hospitality
• Microsoft Word
• Proofreading
• Writing Skills
• Gardening
• Supervising experience
• Public Speaking
• Interpersonal skills
• Agriculture
• Computer skills
• Materials handling
• Translation
• Upselling (3 years)
• Classroom Management
• Problem solving
• Construction
• Interpretation
• Accountability
• Sales
• Languages
• Team work
• Bilingual
• Cooking
• Guest services
• Food production
• Presentation Skills
• Work ethics
• Editing
• English
• Tutoring
• Labor & delivery
• French
• Communication skills
• Teaching
• Customer service
• Morocco destination expert( travel). (9 years)
• Hotel experience
• Persuasiveness
• Leadership
Languages
• French - Expert
• Moroccan Arabic - Fluent
• Modern Standard Arabic - Expert
• English - Fluent
• Tamazight - Fluent
• Spanish - Beginner
Certifications and Licenses
Teaching Certification
ESL Certification
Contact this candidate