Covington, GA *****
**********@*****.***
TINA COX
OBJECTIVE Detail-oriented and certified entry-level medical coder with a strong commitment to healthcare and exceptional accuracy. Eager to bring my AAPC certification, practiced coding skills, adaptability, and proficiency in managing patient information, billing, and health records to a dynamic healthcare team, where I can contribute effectively and grow professionally. PROFESSIONAL
ACHIEVEMENTS
MEDICAL INDUSTRY
● Certified Professional Coder (CPC) – AAPC 2024
● Practiced in ICD-10-CM, CPT and HCPCS coding systems – 5 months
● Maintained accurate patient information, scheduling, billing, and health records to maintain efficient optometry practice operations.
● Streamlined patient flow and reduced wait times by efficiently managing appointment schedules, billing, preparing exam rooms, and performing tests.
● Operated various optometric equipment, including automated visual field analyzers, tonometer, and retinal imaging devices
● Achieved high accuracy in performing pre-testing procedures like auto refraction, optical photography, and tonometry.
● Managed accounts with multi-million-dollar inventories for pharmaceutical destruction, performing data analytics to provide insights on past and future trends and enhancing presentations for stakeholders.
● Developed and maintained professional relationships with pharmaceutical vendors, ensuring customer satisfaction through strict guideline adherence and delivering detailed inventory and destruction reports.
● Utilized proprietary and office applications to improve customer inventory control, identify process improvements, and support analytics and presentations.
MANAGEMENT
● Consistently and successfully managed restaurant vendor invoicing and payment, ensured payroll processed, assisted with inventory control, ensuring timely payments, accurate payroll processing, and aided in efficient inventory management.
● Maintained Health and Safety Compliance ensuring the restaurant consistently passed health and safety inspections with high scores by implementing rigorous cleaning and safety protocols along with routine training.
● Enhanced Employee Training by creating a comprehensive training manual and conducted regular training sessions with front end restaurant employees, resulting in improved employee performance, reduction in staff turnover, with increased customer satisfaction and retention.
● Increased Sales by implementing a social marketing and footfall campaign that boosted sales by 12% over a six-month period.
SKILLS ICD-10-CM, CPT and HCPCS coding systems
Medical, Anatomy, and Physiology terminology
Data Entry and Analysis
Analytical and Problem solving
Time Management
CRM Software
Customer Relationship Management
Attention to Detail
Adaptability
WORK HISTORY SCHOOL NUTRITION ASSISTANT, JASPER COUNTY HIGH SCHOOL July 2021 – August 2024
OPTOMETRIST TECHNICIAN/ADMIN, DR. BARBER OPTOMETRY August 2020 – July 2021
SCHOOL NUTRITION ASSISTANT, GENERAL RAY DAVIS MIDDLE SCHOOL October 2015 – August 2020
ASSISTANT MANAGER, SMILEY’S RESTAURANT
April 2002 – June 2015
ACCOUNT MANAGER, BFI PHARMACUETICAL
October 1993 – May 2002
EDUCATION CERTIFIED PROFESSIONAL CODER, CPC – AAPC - 2024 REFERENCES Available Upon request
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