Community Manager Engagement

SATVINDER

SINGH

Renton, WA *****

360-***-**** *********.*****@***.***

Highly experienced and strategic-minded Community Director with a proven track record of building and leading engaged communities. Demonstrated success in creating and implementing community engagement strategies that drive member growth, retention, and satisfaction. Skilled in fostering partnerships, organizing events, and managing community platforms to facilitate connection and collaboration among members. Strong leadership abilities and excellent communication skills to effectively drive community initiatives and foster relationships with stakeholders. Passionate about creating inclusive and thriving communities that bring value to both members and the organization. Recognized as Employee for outstanding performance and team contributions. Created highly effective new program that significantly impacted efficiency and improved operations. Consistently maintained high customer satisfaction ratings. Promoted from maintenance tech to maintenance supervisor .After that handling both the responsibilities promoted as assistant manager and then community manager . As a member of the fpi management 2023 MOR AND Reac inspection team, I pledged my complete support for success.

As working with Coast Property Management In major rehab from commercial to tax credit transition of 240 units, I was in charge of major rehab plus re-renting the units within a given time frame and completed the task.

Fair housing mandates New construction

Knowledge of leasing and market conditions Multi-family property management Skilled multi-

tasker

Relationship building

Friendly, positive attitude Leadership

Team building Troubleshooting

Active listening Microsoft office

Problem resolution Dependable and responsible

Computer skills Employee recruitment

Policy administration Financial budgeting and reporting Community marketing Payment management

Facility repair reporting Income and expense management Interior renovations Maintenance and repair coordination Property tours and inspections Analytical thinking Meeting participation Time management

Vendor management Apartment inspections

Accomplishments

Skills

Community Director

FPI Management HUD/LIHTC, RENTON,

Washington

August 2023 - Current

Community Director

Career Strategies,HUD/LIHTC, RENTON,

Washington

June 2023 - August 2023

Community Manager

Allied Residential,HUD /LIHTC SECTION 8

VOUCHER, RENTON, Washington

January 2021 - September 2022

Community engagement Staff training

Social media management Client service and support Price structuring Team collaboration

Proficient in yardi .Real Page,Rent cafe

,onsite,Domuso .

Led the development and implementation of community engagement strategies to increase resident participation and strengthen community bonds

Oversaw a team of community coordinators and volunteers to coordinate events, manage communications, and address resident concerns

Managed the community budget, allocated funds for programs and initiatives, and monitored expenses to ensure financial sustainability

Conducted regular assessments of community needs and preferences, and adjusted programs and services accordingly to meet those needs

Boosted tenant retention by addressing issues to achieve speedy resolution. Recommended property improvements based on detailed evaluations of current property conditions. Saved money by operating community within budget.

Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.

Increased occupancy rate 100 % with improved marketing and tenant relations strategies. Developed and implemented community programs and initiatives to foster a sense of belonging and engagement among residents

Managed a team of community coordinators and oversaw their day-to-day responsibilities and performance evaluations

Organized regular meetings with residents to gather feedback, address concerns, and promote open communication within the community

Implemented safety protocols and emergency response plans to ensure the well-being and security of all community members

Increased occupancy rate 100 % with improved marketing and tenant relations strategies. Developed and executed social media strategies to increase community engagement and brand awareness

Managed online customer support channels to address inquiries and resolve issues in a timely manner

Organized and promoted events and activities to enhance community involvement and participation Oversaw repairs and enhancements by working closely with maintenance staff. Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs. Saved money by operating community within budget. Work History

Assistant Manager/Property Manager

Coast Property Management,, RENTON,

Washington

October 2018 - January 2021

Assistant Manager/maintenance Supervisor

quantum management services, Anacortes,

Washington

March 2015 - October 2018

Bachelor of Science in Basic Science

Khalsa College, Chandigarh,india

Updated resident accounts with latest personal information and recent payments. Recommended property improvements based on detailed evaluations of current property conditions. Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.

Monitored lease and renewal rental rates with leadership recommendations for change implementation. Drove facility growth and increased resident morale by planning special activities. Boosted tenant retention by addressing issues to achieve speedy resolution. Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties. Met with clients to negotiate management and service contracts. Prepared and submitted monthly tenant visit logs.

Proactively managed tenant relations by addressing concerns and inquiries in a timely manner, resulting in high tenant satisfaction rates and retention. Oversaw property maintenance and repairs, ensuring units were well-maintained and in compliance with safety regulations.

Assisted with budgeting and financial reporting, monitoring expenses and identifying cost-saving opportunities to maximize property profitability.

Coordinated leasing activities, including showing units to potential tenants, conducting background checks, and executing lease agreements.

Implemented policies and procedures to enhance operational efficiency and streamline property management processes.

Oversee and coordinate maintenance tasks for multiple properties including inspections, repairs, and preventative maintenance measures

Train and supervise maintenance staff in proper procedures and safety protocols, resulting in fewer workplace incidents and improved efficiency

Collaborate with property management team to develop and implement cost-effective maintenance strategies and budget proposals

Conduct regular audits of properties to ensure compliance with building codes, safety regulations, and company standards

Pursued a Bachelor of Science degree in Basic Science, focusing on foundational principles in biology, chemistry, physics, and mathematics. Completed core courses in general and organic chemistry, biology, calculus, and physics, providing a solid background in scientific concepts and research methods.

Education

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