Business Analyst Quality Assurance

Adu-Boahen Stephen

Alexandria, VA Tel: 240-***-**** *****************@*****.***

Professional Summary

Detail-oriented and technically proficient Business Analyst with over 5 years of combined experience in life sciences technology, SaaS implementation, system configuration, data migration/integration, and data analysis. Proven success in supporting clinical and commercial teams through requirements gathering, UAT execution, stakeholder engagement, and change management. Expertise in the pharmaceutical and healthcare sectors, with strong analytical skills and a passion for optimizing business processes through AI-powered solutions and workflow automation.

• Vast understanding of SDLC Methodologies mainly Agile/Scrum and Waterfall.

• Liaison between business and technical personnel to ensure a mutual understanding of processes and applications.

• Experience in the documentation of system and business requirements and specifications, design, and development of use and test-case scenarios.

• Proficiency in writing Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Test Case Documents (TCD), SOWs, and Configuration Requirements Documents (CRDs).

• Facilitated User Acceptance Testing (UAT) and supported QA efforts with stakeholders, clients, and business users.

• Expertise in Business Requirement gathering, Business Process flows, Testing, Data Migration, and Integration.

• Proven active involvement in Postproduction Validation and Production Support.

• Ability to work collaboratively with Customers, Business Teams, Quality Assurance, Developers, and other team members in complex testing projects and software product enhancement.

• Coordinated with Scrum Master for Project Progress and Release Management.

• Managed Product and Sprint Backlog to achieve Sprint objectives in an agile methodology.

• Strong understanding of business process reengineering, scope definition, project purpose, Interface Design Specifications, user, and system requirements.

• Excellent communication, analytical, interpersonal, and presentation skills; expert at managing multiple projects simultaneously.

• Strong ability to write complex SQL queries and utilize relational databases to validate data, support migrations, and generate reports.

• Developed training materials and process documentation to support user adoption and change management.

Work Experience

Business Analyst / Quality Assurance

Avanade Inc October 2021 – January 2025

Acted as liaison between business stakeholders and cross-functional technical teams, translating business needs into scalable SaaS solutions for life sciences clients.

Supported full SDLC project lifecycles using Agile methodology; tracked project delivery, managed priorities, and met tight timelines.

Conducted detailed requirements gathering via stakeholder interviews, JAD sessions, and workshops; produced comprehensive User Stories and Acceptance Criteria.

Created 'As-Is' and 'To-Be' business process flows, identifying inefficiencies and recommending enhancements aligned with compliance, grants management, and clinical research operations.

Translated complex business needs into technical specifications including SOWs, CRDs, and traceability matrices, ensuring alignment between functional and technical requirements.

Led system configuration and coordinated with development and QA teams to implement, test, and validate system changes; actively participated in UAT planning and execution.

Managed and documented functional changes, monitored integration points with external enterprise systems, and ensured smooth data migration and transformation from legacy systems.

Facilitated stakeholder engagement, maintained project documentation, managed risks, and communicated deliverables and change impacts throughout project lifecycles.

Identified opportunities for continuous process improvement and suggested system workflow and documentation enhancements.

Delivered post-implementation support and collaborated with training teams to develop user documentation and training plans tailored to user roles.

Played key roles in business case development, gap analysis, and stakeholder alignment for high-visibility system enhancements and enterprise SaaS rollouts. Business Analyst (QA/DBA)

Early Childhood Investment Corporation, Lansing, MI August 2019 – September 2021

Led comprehensive UAT across multiple SaaS modules, including reporting tools, ensuring system changes aligned with business requirements and workflows.

Collaborated with Data Managers and vendors to log, track, and validate system bugs via third-party ticketing systems; ensured timely resolution and documentation.

Performed regression testing and retesting of enhancements to verify stability after bug fixes, contributing to continuous system optimization.

Provided end-user application assistance, gathered feedback, and documented user issues with structured analytical approaches.

Analyzed user feedback and data to translate recurring issues into actionable product improvements.

Wrote and executed complex SQL queries to validate backend data integrity and support test outcomes, ensuring accuracy of business-critical reports.

Applied modern testing tools and methodologies to elevate testing efficiency and coverage.

Partnered with cross-functional teams to evaluate enhancements from technical and business perspectives, bridging communication gaps.

Participated in UAT protocol and test script documentation to support quality assurance and continuous feedback.

Business System Analyst

Magnolia Mortgage Bank, Southfield, MI November 2017 – August 2019

Managed and tracked user stories and tasks using JIRA to maintain visibility of requirements, development, and QA activities throughout sprints.

Facilitated functional portal testing and walkthroughs with business users to validate workflows and ensure requirement fulfillment.

Used advanced Excel and SQL queries to analyze large datasets, apply business logic, generate insights, and validate system outputs.

Led cross-functional walkthroughs to align on requirements, validate scope, and secure stakeholder sign-off.

Supported UAT and production deployment by preparing test scripts, coordinating sessions, and ensuring business continuity post-launch.

Developed and delivered training sessions and updated product manuals following sprint releases.

Mentored junior team members and served as a knowledge hub for process clarity and documentation best practices.

Analyzed and documented evolving business processes, aligning systems with operational needs and identifying automation opportunities.

Demonstrated strong communication and stakeholder engagement in sprint ceremonies, client meetings, and technical discussions. Education

BSc. in Science, Information Technology – University of Ghana Bachelor of Medicine and Surgery – Shenyang Medical College Certifications

- Certified Scrum Master

- Microsoft AZ-900 (Azure Fundamentals)

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