ROSCOE DAVIS III
Baltimore, MD *****
**************@*****.***
I’m a highly organized and results-driven professional with strong multitasking abilities, exceptional communication skills, and a dedicated home office for remote work. A detail-oriented team player, I consistently deliver high-quality work with efficiency and precision. With experience in government, medical, and HR contracts, I bring a strong ability to navigate complex systems and adapt to evolving processes. I excel in developing procedures for new and growing models, ensuring operational efficiency. Open to permanent roles with growth potential and part-time opportunities with flexible scheduling, I am committed to giving my full attention to any task I undertake.
Objective: To work in harmony with the organization’s mission statement in a dedicated, organized & spirited manner, as well as to serve my fellow man for the greater good of humanity.
EXPERIENCE
Audiovisual Technician
Projection – Baltimore Convention Center, Baltimore, MD
• Execute load and strike for large events and conferences at the Baltimore Convention Center.
• Troubleshoot issues with equipment
• Manage equipment through events as needed
• Set up large screens, projectors, and audio equipment.
Special Events Technician
December 11, 2025, to Present
February 5th, 2024 to Present
Reginald F Lewis Museum – Baltimore, MD
• Facilitate event set-up / break down for the museums clients.
• Troubleshoot issues with equipment operation to ensure smooth proceeding of client events.
• Maintains a high standard of customer service and facilitate efficient communication with clients.
• Monitor high level zoom meetings either remotely as an administrator or in person.
• Handled lavaliere microphones.
Audio Visual Concierge July 2022, to May 24th 2023
Stanley, Black & Decker – Towson, MD (Contractor)
• Execution of accurate and timely setup, operation, of integrated Zoom Av equipment for client events.
• Troubleshoot issues with equipment operation to ensure smooth proceeding of client events.
• Maintains a high standard of customer service and facilitate efficient communication with clients.
• Utilizing company data systems for entering tickets for maintenance of Audio-Visual equipment.
• Data management of systems health data, walkthroughs, and other files onsite.
• Corresponding with mail room to send devices to other branches.
• Responsible for 20+ zoom rooms simultaneously.
• Monitor high level zoom meetings either remotely as an administrator or in person.
• Handled lavaliere microphones.
• AV design for installing Zoom/ Poly / Crestron equipment.
HR Consultant November 2021, to July 2022
September 2021, to Present
Comcast – Remote (Contractor)
• Retrieves and interprets employee’s driving records utilizing Cisive.
• Data / document management using pertaining to all Comcast employees / applicants.
• Upholds confidentiality of all employee’s personal data.
• Corresponds with supervisors regarding removal, reinstatement, termination, and or hiring employees.
• Accurately interprets criminal background checks for employees and potential employees nationwide.
• Corresponds with HR team utilizing Microsoft Teams, Excel, and Outlook.
• Creating, interpreting, solving, and merging tickets utilizing Zendesk adhering to SLA’s.
• Creation and implementation of new strategies for the launch of Comcast new CDM monitoring program.
• Interviewing employees and applicants via telephone / Avaya.
HR Specialist January 2022, to March 2022
September 2021, to Present
Federal Reserve Board – Remote (Contractor)
• Manages employee’s medical information with regards to Covid-19.
• Upholds confidentiality of all employees PII.
• Uses Federal Policy regarding building access in the quarantining and isolation of cases and close contacts.
• Corresponds with Federal Reserve Board utilizing Microsoft Teams and Outlook.
• Accurately files, organizes, and inputs data.
• Creation of templates for use in emails utilizing Microsoft Word.
• Interviewing cases and close contacts via telephone / Avaya.
Audio Visual Specialist
June 2017, to March 2020
July 2021, to Present
Event & Media Tech
• As an Audiovisual Specialist I have worked and attributed to the success of 200+ events.
• I gained experience installing all kinds of AV equipment including light walls, stages, screens, projectors, audio equipment, lights, cameras, and more.
• I provide customer service and provide troubleshooting services for equipment.
• I assisted with the load / strike process of all equipment.
• I learned proper way to install, handle, and hide Xlr cables, ethernet cables, power cables and adapters.
• Manages file & archival retrieval of patient’s medical records utilizing Cerner EHR.
• Upholds confidentiality and ensures all patients information is secure and private.
Contact Tracer
January 2021, to May 2021
Temple University – Remote
• Notified people who have been in close contact with someone infected with Covid-19 and schedule rapid tests and PCR’s.
• File management concerning patient’s medical records utilizing Medacat EHR.
• Upheld confidentiality and ensured all patients information was secure and private.
• Cold called potential Covid-19 close contacts.
• Interviewed students and faculty exposed to Covid-19.
• Completed college course for Covid Tracing.
• Credentialing
Patient Access Representative
December 2018 to May 2019
United Health Group – Remote
• Resolved document indexing or routing exceptions.
• Complied with policies and procedures for document management including standardized naming conventions.
• Managed documents with accuracy, organized revisions and tracked changes.
• Reviewed document management protocols and user activities against internal records policies and document management standards.
• Managed file archival and information retrievals.
• Credentialing
EDUCATION
Mergenthaler Vocational Technical High School - Baltimore, MD September 2000 to July 2004
High School Diploma; Certification in Drafting
Skills
• Microsoft Office 360
• Avaya
• Data Entry
• Data management
• Microsoft Teams
• Troubleshooting
• Remote Work
• Excellent writing skill
• Customer Service
• Credentialing
• Graphic Design
• File management
• Medacat EHR
• Cisive
• Call Center
• Excellent communication
• AdHoc
• Zendesk